Cannot backup Outlook2002

[Guest]

I used to be able to backup outlook no problems, But now i get this message
"Cannot copy outlook, the prossess cannot access the file, because another
process has locked a portion of that file."

I have tired to rename the backup file, move it to other dir's, I've tried
to disable Norton, all with no luck. I'm now at a loss as what to do.

Any ideas?

 

[Russ Valentine [MVP-Outlook]]

This usually means you not have exited Outlook completely.
Look in Task Manager to see if all Outlook processes have terminated.

 

[Guest]

The backup process only will work when I close outlook. The process ends and
i still get the same message. Could it be a serprate program like Norton
hanging things up?

This usually means you not have exited Outlook completely.
Look in Task Manager to see if all Outlook processes have terminated.
--
Russ Valentine
[MVP-Outlook]

I used to be able to backup outlook no problems, But now i get this message
"Cannot copy outlook, the prossess cannot access the file, because another
process has locked a portion of that file."

I have tired to rename the backup file, move it to other dir's, I've tried
to disable Norton, all with no luck. I'm now at a loss as what to do.

Any ideas?

 

[Russ Valentine [MVP-Outlook]]

The number of applications and add-ins that hold Outlook open is countless.
Are you sure all instances of Outlook terminate in the Processes Tab of Task
Manager or only the Application Tab?
--
Russ Valentine
[MVP-Outlook]

The backup process only will work when I close outlook. The process ends
and
i still get the same message. Could it be a serprate program like Norton
hanging things up?

This usually means you not have exited Outlook completely.
Look in Task Manager to see if all Outlook processes have terminated.
--
Russ Valentine
[MVP-Outlook]

I used to be able to backup outlook no problems, But now i get this
message
"Cannot copy outlook, the prossess cannot access the file, because
another
process has locked a portion of that file."

I have tired to rename the backup file, move it to other dir's, I've
tried
to disable Norton, all with no luck. I'm now at a loss as what to do.

Any ideas?