Cannot activate trial

[Lilkeepsyboy]

I cannot activate my trial version of Microsoft Office 2007. I have put in my
25 character key, but when it gets to activating the software over the
internet, a window pops up saying "communication error. Request cannot be
processed at this time" I have been trying for a week now, from two different
connections, with Norton and windows firewalls turned on and off in all
possible combinations. It's a new computer, but it's getting old very quick.
Any suggestions, please.

 

[Doug Robbins - Word MVP]

Use the telephone option

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

 

[Lilkeepsyboy]

Cheers Doug, but the telephone option is greyed out and can't be marked.

 

[Terry Farrell]

It sounds like the trial has expired before you tried to activate it. Did
you download the trial recently? Have you had problems with or changed the
settings of the Date/Time of Windows? Is it definitely a genuine trial
version and not a pirated copy? Did you enter the 25-character product key
correctly? Where did you get the product key?

 

[Plutheros]

same issue here, downloaded Office 97 trial version today and when trying to
activate, i get the "a communication error has occured" error message. New
computer so i have no old versions of office and phone activation is not an
option(greyed out). Microsoft phone support will not help anyone with trial
version issues.

 

[macropod]

Office 97 trial version ??!!

 

[Plutheros]

sorry, wrong decade, 2007

Office 97 trial version ??!!

--
Cheers
macropod
[MVP - Microsoft Word]

same issue here, downloaded Office 97 trial version today and when trying to
activate, i get the "a communication error has occured" error message. New
computer so i have no old versions of office and phone activation is not an
option(greyed out). Microsoft phone support will not help anyone with trial
version issues.

 

[macropod]

Hi Plutheros,

See: http://support.microsoft.com/kb/822519

--
Cheers
macropod
[MVP - Microsoft Word]

sorry, wrong decade, 2007

Office 97 trial version ??!!

--
Cheers
macropod
[MVP - Microsoft Word]

same issue here, downloaded Office 97 trial version today and when trying to
activate, i get the "a communication error has occured" error message. New
computer so i have no old versions of office and phone activation is not an
option(greyed out). Microsoft phone support will not help anyone with trial
version issues.

:

It sounds like the trial has expired before you tried to activate it. Did
you download the trial recently? Have you had problems with or changed the
settings of the Date/Time of Windows? Is it definitely a genuine trial
version and not a pirated copy? Did you enter the 25-character product key
correctly? Where did you get the product key?

--
Terry Farrell - MSWord MVP

Cheers Doug, but the telephone option is greyed out and can't be marked.

:

Use the telephone option

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP

I cannot activate my trial version of Microsoft Office 2007. I have put
in
my
25 character key, but when it gets to activating the software over the
internet, a window pops up saying "communication error. Request cannot
be
processed at this time" I have been trying for a week now, from two
different
connections, with Norton and windows firewalls turned on and off in all
possible combinations. It's a new computer, but it's getting old very
quick.
Any suggestions, please.

 

[Terry Farrell]

Wrong Millennium too!

Terry

sorry, wrong decade, 2007

Office 97 trial version ??!!

--
Cheers
macropod
[MVP - Microsoft Word]

same issue here, downloaded Office 97 trial version today and when
trying to
activate, i get the "a communication error has occured" error message.
New
computer so i have no old versions of office and phone activation is
not an
option(greyed out). Microsoft phone support will not help anyone with
trial
version issues.

:

It sounds like the trial has expired before you tried to activate it.
Did
you download the trial recently? Have you had problems with or changed
the
settings of the Date/Time of Windows? Is it definitely a genuine trial
version and not a pirated copy? Did you enter the 25-character product
key
correctly? Where did you get the product key?

--
Terry Farrell - MSWord MVP

message
Cheers Doug, but the telephone option is greyed out and can't be
marked.

:

Use the telephone option

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of
my
services on a paid consulting basis.

Doug Robbins - Word MVP

message
I cannot activate my trial version of Microsoft Office 2007. I
have put
in
my
25 character key, but when it gets to activating the software
over the
internet, a window pops up saying "communication error. Request
cannot
be
processed at this time" I have been trying for a week now, from
two
different
connections, with Norton and windows firewalls turned on and off
in all
possible combinations. It's a new computer, but it's getting old
very
quick.
Any suggestions, please.