M
ManyBeers
I use Qwest dsl with an Actiontec modem/router gateway. Occasionally(this
morning)
I am unable to access the modem through my normal routine. How come?
morning)
I am unable to access the modem through my normal routine. How come?
I use Qwest dsl with an Actiontec modem/router gateway. Occasionally(this
morning)
I am unable to access the modem through my normal routine. How come?
smlunatick said:With the limited details given, we can not give you a reason why this
happens.
Is the router a wired or wireless model?
Both. I connect via ethernet cable , and three people upstairs connect via
wireless.
I have flushed the dns cache and also rebooted the computer and still am
unable to accesss the modem.
David B. said:What do you mean by "access the modem"? You have no internet access or you
can't access the administration interface? can you ping it? Have you
rebooted the modem? was this modem/router provided by your ISP?
David B. said:What do you mean by "access the modem"? You have no internet access or you
can't access the administration interface? can you ping it? Have you
rebooted the modem? was this modem/router provided by your ISP?
Yes I can ping the modem/router Yes Qwest provides these Actiontec
modem/router Gateways. Actiontec GT701 Wireless gateway.
ManyBeers said:I use Qwest dsl with an Actiontec modem/router gateway. Occasionally(this
morning)
I am unable to access the modem through my normal routine. How come?
nass said:If you can ping and Acess the Router/Modem page then try to Power Down the
Router /Modem and wait for a minute or so and also the PC/Laptop connected
to it.
Power UP the Router/Modem and wait for a minute then Power the PC/Laptop
connected to it. Now are you able to connect?
If the above didn't help try to open your browser and type in:
http://192.168.0.1 Hit Enter on your keybard.
Did you get the Modem Webpage?
Try to go through the setting again or it may be need you to enter the
Password only.
Driver/Firmware Updates
http://www.actiontec.com/support/product_details.php?pid=74
DSL Configuration - Actiontec Router, IP Subnet
http://support.real-time.com/linux/dsl/actiontec-subnet_ip.html
How to configure your DSL modem - Actiontec Modems DYNAMIC IP (Default)
http://www.earthnet.net/support/dsl/dsl_mod_conf_actiontec_dyn.htm
HTH,
nass
nass said:If you can ping and Acess the Router/Modem page then try to Power Down the
Router /Modem and wait for a minute or so and also the PC/Laptop connected
to it.
Power UP the Router/Modem and wait for a minute then Power the PC/Laptop
connected to it. Now are you able to connect?
If the above didn't help try to open your browser and type in:
http://192.168.0.1 Hit Enter on your keybard.
Did you get the Modem Webpage?
Try to go through the setting again or it may be need you to enter the
Password only.
Driver/Firmware Updates
http://www.actiontec.com/support/product_details.php?pid=74
DSL Configuration - Actiontec Router, IP Subnet
http://support.real-time.com/linux/dsl/actiontec-subnet_ip.html
How to configure your DSL modem - Actiontec Modems DYNAMIC IP (Default)
http://www.earthnet.net/support/dsl/dsl_mod_conf_actiontec_dyn.htm
HTH,
nass
Static electricity is the usual explanation. I have had to cycle power onManyBeers said:I rebooted the router which I have done in the past when I encountered
the same problem and everything is fixed now. I have upgraded the
firmware.
But why did this happen in the 1st p-lace? This is a very rare problem so
I will probably just live with it. It is frustrating though.
I forgot to mention this in my 1st reply to your post. I had to pull the
Power Plug
to reboot the modem/router because as I stated in my 1st post I could not
access
the modem/router(by that I mean the admin page).
nass said:I rebooted the router which I have done in the past when I encountered
the same problem and everything is fixed now. I have upgraded the firmware.
But why did this happen in the 1st p-lace? This is a very rare problem so
I will probably just live with it. It is frustrating though.
Well to answer your question about why this happeneing and whay the power
down solve the problem as follow;
- The Problem resemble in Software and hardware, right?
# Software can be damaged or corrupted due to many reasons like:
- Malware infested the machine and the modem driver
- The driver itself over the time got damaged
- The lack of updates to the firmware and some security software can
contribute the intermittent or the loose of connection.
- Misonfiguring. By tuning your Connection and secure it by assigning a
unique SSID and Encryption method and also a different channel other than the
one the whole neighborhood using it or other Wireless devices like Radios,
Mobile mast.
-Loose of signal due to some perephirals like cordless phone base unit, a
satellite digibox, mobile phones and fax machine and some alarm systems.
..etc.
Hardware:
- Defective chip after a while.
- Overheating
Improve the security of your wireless home network with Windows XP
http://www.microsoft.com/windowsxp/using/networking/security/wireless.mspx
You need to access the Modem Wepage and run the Wizard and set an encryption
medthod (Preferably WPA-PSK) instead of the WEP Key.
Try on all PC s to access the Modem/Router page.
HTH,
nass
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.