Cannot access secure websites

[Cathy]

Two weeks ago I stopped being able to access any secure
websites (ex: bankone.com or firstusa.com). I have IE 6.0
that has had all of the current updates. My system is
running Windows 2000 with service pack 4. This has thrown
a serious monkey wrench into my online banking.

I have done all of the appropriate updates and virus scans
and been watching the Newsgroups website. From quite a
few posts it looked like there were some problems between
Microsoft Money and Microsoft IE due to the Mydoom virus
patch. So, I replaced IE with Netscape, purchased (and
transfered all records to Quicken), then removed Microsoft
Money 2004 software from my computer.

And it still does not work!!! Any more ideas. You are
dealing with a real laywoman, Please Help ME!!!!!

 

[Frank Saunders, MS-MVP]

Two weeks ago I stopped being able to access any secure
websites (ex: bankone.com or firstusa.com). I have IE 6.0
that has had all of the current updates. My system is
running Windows 2000 with service pack 4. This has thrown
a serious monkey wrench into my online banking.

I have done all of the appropriate updates and virus scans
and been watching the Newsgroups website. From quite a
few posts it looked like there were some problems between
Microsoft Money and Microsoft IE due to the Mydoom virus
patch. So, I replaced IE with Netscape, purchased (and
transfered all records to Quicken), then removed Microsoft
Money 2004 software from my computer.

And it still does not work!!! Any more ideas. You are
dealing with a real laywoman, Please Help ME!!!!!

See http://windows-help.net/WindowsXP/troub-10.html
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444
"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/