Cannot access outlook, keeps asking for password.

[kats56]

I havent been able to access my e-mail account for the last couple of weeks.
When I open outlook it gets so far then the pop up box asks me for my
password but when i submit it just keeps asking again and again. I have used
this with no problems for the last couple of years and have not changed any
of my settings so I really can't understand what is wrong. I have checked my
account settings and they are all fine.
I get the following error message:
Receiving reported error (0x800CCC92): Your e-mail server rejected your
login. Verify your user name and password in your account properties.
Any help would be appreciated.
Jen

 

[Roady [MVP]]

Version of Outlook?
Type of mail account?
Can you login directly via the web based mail client provided by your ISP?

Do you have a virus scanner installed which integrates itself with Outlook?
Uninstall this integration part of your virus scanner and try again; you'd
still be sufficiently protected by your on-access scanner part of the virus
scanner. For more details see;
http://www.msoutlook.info/question/20

For additional solutions also see;
http://www.howto-outlook.com/howto/sendreceiveerrors.htm