Cannot Access Outlook 2007 after Installation!!!!

[Guest]

I have downloaded Beta 2 of Office 2007. I am not, however, able to access
Outlook 2007.The other Office Programs work well. I see a message that says:

"Cannot start Microsoft Office Outlook. Cannot open the Outlook Window. The
set of folders cannot be opened. An unexpected error has occurred. MAPI was
unable to load the information service msncon.dll. Be sure the service is
correctly installed and configured."

I need help desperately. My contacts, appointments, and calendar are in
Outlook. Now I have no access to this critical information. Someone please
help. You can reach me at my Skypein number (404)963-8733.

Vaughn Goodwin
Microsoft Office Specialist

 

[BillR [MVP]]

It has to do with the Outlook Connector that you had installed previously.
The older version doesn't work.
Go into that profile via the Mail icon in Control panel and remove any MSN
or Hotmail accounts (use only POP or IMAP accounts for now) and see if it
then works.

 

[Guest]

I don not have a mail icon in my control panel, in neither classic or modern
view? PLEASE HELP...

 

[BillR [MVP]]

See if you can start Outlook in Safe mode ( type outlook.exe /safe in the
Run box) and then go to Tools | Account Settings and see if you can remove
the MSN accounts. Also look in Tools | Trust Centre and see if, in Add-ins,
MSN is listed. If so, disable it.
You might need the /safe:3 switch for addins to be listed.

 

[Guest]

My outlook fails to run in safe mode... Looks like i am going to have to
uninstall the software and reinstall it... I did not have any hotmail or msn
accounts in my old outlook i only had two cox.net accounts.

 

[Guest]

I recieve a different error. Mine reads ERROR OLMAPI32.dll

 

[Sue Mosher [MVP-Outlook]]

A new version of the connector is available at http://g.msn.com/0CR1033/3. Let us know if it works for you.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Hi

I am also getting the OLMAPI32.dll error.

A new version of the connector is available at http://g.msn.com/0CR1033/3. Let us know if it works for you.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Sue Mosher [MVP-Outlook]]

Getting it from where? What type of account? You've provided scant few details.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

Hi

I am also getting the OLMAPI32.dll error.

 

[Guest]

when trying to start Outlook 2007 and just thows up a small box with
olmapi32.dll in it. I have removed any program from Adobe on my machine. Do I
need to do something else?

thanks

 

[Sue Mosher [MVP-Outlook]]

Try starting Outlook with the /safe switch. If that works, disable all addins in Tools | Trust Center | Add-ins.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Hi

Well that did not work. I unloaded the beta nad having got rid of all things
adobe reloaded, it now works. But can I reload Adobe now? Difficult to live
without it.
Thanks for your help

 

[Sue Mosher [MVP-Outlook]]

It's your choice.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

I've also been getting the "Error OLMAPI32.dll" message whenever I try to
start Outlook. Safe mode returns the same message. I tried installing your
new connector file and that did not work either. It returns a new message now
that prompts me to reinstall Outlook 2007. Any suggestions?