cannot access microsoft site

[Denys]

Lately I haven't been able to log on to www.microsoft.com. I keep getting a
"Gateway Timeout" error. While I can go to www.support.microsoft.com and
when I click on "home", I still get this error message.

I tried everything I read but so far no luck

any suggestions would be much appreciated.
thanks
Denys

 

[H Leboeuf]

It may be a HOSTS file problem.
Look for a file named HOSTS (no extension, could be hidden) rename it
OLDHOSTS.

If you did not create the file, then you may have parasites, or you are
using a web accelerator program that would be causing this problem.
--

This may be caused by a third-party program (adware, spyware, parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm


Henri Leboeuf
Web page: http://www.colba.net/~hlebo49/index.htm
===

 

[Jess]

Lately I haven't been able to log on to www.microsoft.com. I keep getting a
"Gateway Timeout" error. While I can go to www.support.microsoft.com and
when I click on "home", I still get this error message.

I tried everything I read but so far no luck

any suggestions would be much appreciated.
thanks
Denys

There seem to be a growing number of people with this problem in the
last three weeks, myself included. I have run anti-virus scans,
scumware scans, deleted cookies and temp files, gone over my hosts
file, run Windows Update, played with the security and privacy
settings, and nothing so far has worked.

I don't have any help for you, but I thought you might like to know
that you're not the only one with this problem. I suspect as the it
affects more people (and it has so far) we will see a solution be
reached soon.

 

[Denys]

Thanks Jess.

I'll keep watching. at least now I know I am not the only one.

Denys