Cannot access internet after runing MS Antispywae

[Tom]

After I ran the program,I can't connect to the internet.
Can't get email either on my host computer.The OS is
Windows XP. The program works fine on my wireless laptop.
Does anyone know the solution to this?

Thank you.


Tom

 

[plun]

After I ran the program,I can't connect to the internet.
Can't get email either on my host computer.The OS is
Windows XP. The program works fine on my wireless laptop.
Does anyone know the solution to this?

Hi

Try this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;892350

 

[Jim Byrd]

Hi Tom - Download both a copy of LSPFIX here:
http://www.cexx.org/LSPFix.exe Be sure to also download and read
lspfix.txt, here: http://www.cexx.org/lspfix.txt

AND a copy of Winsockfix for W95, W98, and ME
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257

or here for Win2k/XP http://files.webattack.com/localdl834/WinsockxpFix.exe
Info here: http://www.spychecker.com/program/winsockxpfix.html
Directions here: http://www.iup.edu/house/resnet/winfix.shtm

The process of removing certain malware may kill your internet connection.
If this should occur, these programs, LSPFIX and WINSOCKFIX, will enable you
to regain your connection.

NOTE: It is reported that in XP SP2, the Run command netsh winsock reset
will fix this problem without the need for these programs. (You can also
try this if you're on XP SP1. There has also been one, as yet unconfirmed,
report that this also works there.) Also, one MS technician suggested the
following sequence:

netsh int reset all
ipconfig /flushdns

See also: http://windowsxp.mvps.org/winsock.htm for additional XPSP2
info/approaches using the netsh command.


--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In

 

[Tom]

Hi Jim:

Thanks for your help. I'll try these suggestions.