Cannot access IE from non-administrative users

G

Guest

When access to Internet Explorer is attempted by a Guest or
non-administrative User, the standard "This program has encountered an error
and needs to close" message appears. When prompted to send an error report,
there is no connectivity as well. There is no problem with IE access from
the Administrator/Owner User account. What gives?
 
D

Don Varnau

Hi,
Malware (adware, spyware, parasites, etc) can affect only some user
accounts. Start by downloading and running CWShredder, Ad-aware and Spybot.
Check for
updates before running Ad-aware or Spybot.
See: http://mvps.org/winhelp2002/unwanted.htm
Also note the security tips and other important information on that page.

Additional information at:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
More security tips at http://www.aumha.org/a/parasite.htm
Bugs, Glitches & Stuffups: http://inetexplorer.mvps.org/darnit.html
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

If unsuccessful with those programs, you may have to post a HijackThis log
for analysis. Start at
http://forum.aumha.org/viewtopic.php?t=4075 Then go to
http://www.aumha.org/a/quickfix.htm Work through the preliminary cleaning
steps then post a HijackThis log to the forum at
http://forum.aumha.org/viewforum.php?f=30

Be patient. It's a busy forum.

HijackThis logs are also analyzed at these (and other) forums:
http://castlecops.com/forums.html
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://forum.iamnotageek.com/index.php
http://www.spywarewarrior.com/index.php

Hope this helps,
Don
[MS MVP- IE/OE]


"Sax" wrote in message
news:[email protected]...
 
G

Guest

Hi Sax,

I had a similar issue which I've just fixed. Mine was that only the admin
account had access and there was no info in the connectivity box on the other
users.

To fix it I did the following.

Open the network connections folder (found on the Start/Connect to/Show All
connections). Select the dial up connection that you're using and the
Network Tasks menu on the left expands to reveal more options. Select the
"Change settings of this connection" Select the Advanced Tab, and click the
box "Allow other network users to connect through this computer's Internet
connection"

It worked for me!
 

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