Cannot access encrypted files after install and uninstall of SP2

[Guest]

Hi. After I installed then uninstalled SP2, I cant access my encrypted files.
It says that I am the owner, but when I try to decrypt them, it says 'Access
is denied'

Please help

thanks in advance

AZNdragon

 

[Bob I]

Please read the Help files relating to your use of EFS.

 

[Rock]

Hi. After I installed then uninstalled SP2, I cant access my encrypted files.
It says that I am the owner, but when I try to decrypt them, it says 'Access
is denied'

Please help

thanks in advance

AZNdragon

How did you uninstall SP2? Did you reinstall XP? Also did you save
copies of the recovery agent key and certificate? If you reinstalled
windows and did not save copies then you have lost the data.