Cannot access certain websites

[bob]

I have a weird problem with my computer. I cannot access a handfull of
websites (get the "IE cannot display the webpage" warning). These are not
fly-by-night sites -- they include my.yahoo.com (my start page),
moneycentral.msn.com, buy.com, morningstar.com and some others.
Everything else can be accessed normally.

On my home network, I have a host computer (XP + IE7), another desktop (XP
+ IE7), and a notebook (Vista + IE7). They are connected by a wired router
(Linksys BEFSR41). Generally, the second desktop exhibits the same
problems as the host. The notebooks has no problems (at least yet)
accessing any website.

I tried accessing some of the websites in safe mode. Had same problem.

When I reboot the host computer, the start page (my.yahoo.com) does come up,
but it cannot be refreshed successfully. Weird.

I run an anti-virus program (Norton) and several anti-spyware programs on a
regular basis.

This problem started (Feb 25th ?) about 2-3 days after my cable provider was
switched from Insight to Comcast. I don't know if there is a relationship
there or not. Immediately after the switch things worked fine.

Hopefully, someone has some good ideas and/or advice. Thank you.

 

[TaurArian]

|I have a weird problem with my computer. I cannot access a handfull of
| websites (get the "IE cannot display the webpage" warning). These are not
| fly-by-night sites -- they include my.yahoo.com (my start page),
| moneycentral.msn.com, buy.com, morningstar.com and some others.
| Everything else can be accessed normally.
|
| On my home network, I have a host computer (XP + IE7), another desktop (XP
| + IE7), and a notebook (Vista + IE7). They are connected by a wired router
| (Linksys BEFSR41). Generally, the second desktop exhibits the same
| problems as the host. The notebooks has no problems (at least yet)
| accessing any website.
|
| I tried accessing some of the websites in safe mode. Had same problem.
|
| When I reboot the host computer, the start page (my.yahoo.com) does come up,
| but it cannot be refreshed successfully. Weird.
|
| I run an anti-virus program (Norton) and several anti-spyware programs on a
| regular basis.
|
| This problem started (Feb 25th ?) about 2-3 days after my cable provider was
| switched from Insight to Comcast. I don't know if there is a relationship
| there or not. Immediately after the switch things worked fine.
|
| Hopefully, someone has some good ideas and/or advice. Thank you.


For IE7 assistance, please post to :microsoft.public.internetexplorer.general newsgroup.

Web interface -
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

Newsreader -
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

xposted for convenience.

--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco

 

[PA Bear [MS MVP]]

For IE7 assistance, please post to
:microsoft.public.internetexplorer.general newsgroup.

Web interface -
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

Newsreader -
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

xposted for convenience.

Thanks, TaurArian.

Bob, if you eliminate the router and connect the problem machine(s) directly
to the modem, does the behavior persist?

 

[bob]

Connecting directly to the host computer, and bypassing the router,
presents the same behavior.

 

[Robert Aldwinckle]

Connecting directly to the host computer, and bypassing the router,
presents the same behavior.

....

Using which protocol? HTTPS? Then check your security settings
e.g. the security protocol settings (in Options, Advanced tab, Security section.)



How do you get your DNS addresses? You can use ipconfig /all
and nslookup to find out what they are being set to. Since you have
two cases working and not working this might be a useful point of comparison.


HTH

Robert Aldwinckle

 

[PA Bear [MS MVP]]

1. Start | Run | (type in) cmd | OK

Carefully type the following in the Command box:

ipconfig /release [ENTER]

ipconfig /flushdns [ENTER]

ipconfig /renew [ENTER]

Type EXIT to close & turn off the computer(s).

2. Disconnect the computer(s) from the router or modem | Disconnect the
router from the modem | Turn off both the router and the modem | Turn on the
modem | When all modem lights are lit, reconnect the modem to the router
then turn on the router | When all router lights are lit, reconnect and
restart the computer(s).

 

[bob]

I don't know if the settings are correct or not for IE7 + XP.
SSL 2 & 3 are checked, TLS 1 is unchecked.
------------------------------------------------------------------------------------

 

[Robert Aldwinckle]

I don't know if the settings are correct or not for IE7 + XP.
SSL 2 & 3 are checked, TLS 1 is unchecked.

I thought you had two cases, one which worked and one which didn't? ; }

FWIW I leave SSL2 unchecked and check the other two.


---

 

[bob]

Thank you for your help. I must admit I am apprehensive about attempting
this. Does it carry any risks? I would hate to end up in worse shape after
the procedure. Can it be reversed? Thanks.

---------------------------------------------------------------------------------------------------------------

1. Start | Run | (type in) cmd | OK

Carefully type the following in the Command box:

ipconfig /release [ENTER]

ipconfig /flushdns [ENTER]

ipconfig /renew [ENTER]

Type EXIT to close & turn off the computer(s).

2. Disconnect the computer(s) from the router or modem | Disconnect the
router from the modem | Turn off both the router and the modem | Turn on
the modem | When all modem lights are lit, reconnect the modem to the
router then turn on the router | When all router lights are lit, reconnect
and restart the computer(s).
--
~PA Bear

Connecting directly to the host computer, and bypassing the router,
presents the same behavior.

 

[PA Bear [MS MVP]]

The "risks" are comparable to turning off the lamp on your desk, unplugging
it, replacing the light bulb, plugging it in and turning it on again.

The procedure will "wake up" your computer and modem, "reminding" them that
they're getting data from a different source now (Comcast vs Insight).

However, please be aware that MSN Money Central and other MSN-based
applications have been having server "issues" for the past several days.
--
~PA Bear

Thank you for your help. I must admit I am apprehensive about attempting
this. Does it carry any risks? I would hate to end up in worse shape
after
the procedure. Can it be reversed? Thanks.

---------------------------------------------------------------------------------------------------------------

1. Start | Run | (type in) cmd | OK

Carefully type the following in the Command box:

ipconfig /release [ENTER]

ipconfig /flushdns [ENTER]

ipconfig /renew [ENTER]

Type EXIT to close & turn off the computer(s).

2. Disconnect the computer(s) from the router or modem | Disconnect the
router from the modem | Turn off both the router and the modem | Turn on
the modem | When all modem lights are lit, reconnect the modem to the
router then turn on the router | When all router lights are lit,
reconnect
and restart the computer(s).
--
~PA Bear

Connecting directly to the host computer, and bypassing the router,
presents the same behavior.

-------------------------------------------------------------------------------------------------------------
TaurArian wrote:
I have a weird problem with my computer. I cannot access a handfull
of
websites (get the "IE cannot display the webpage" warning). These
are
not
fly-by-night sites -- they include my.yahoo.com (my start page),
moneycentral.msn.com, buy.com, morningstar.com and some others.
Everything else can be accessed normally.

On my home network, I have a host computer (XP + IE7), another
desktop
(XP + IE7), and a notebook (Vista + IE7). They are connected by a
wired
router (Linksys BEFSR41). Generally, the second desktop exhibits
the
same
problems as the host. The notebooks has no problems (at least yet)
accessing any website.

I tried accessing some of the websites in safe mode. Had same
problem.

When I reboot the host computer, the start page (my.yahoo.com) does
come
up, but it cannot be refreshed successfully. Weird.

I run an anti-virus program (Norton) and several anti-spyware
programs
on a
regular basis.

This problem started (Feb 25th ?) about 2-3 days after my cable
provider
was switched from Insight to Comcast. I don't know if there is a
relationship there or not. Immediately after the switch things
worked
fine.

Hopefully, someone has some good ideas and/or advice. Thank you.


For IE7 assistance, please post to
microsoft.public.internetexplorer.general newsgroup.

Web interface -
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

Newsreader -
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

xposted for convenience.

Thanks, TaurArian.

Bob, if you eliminate the router and connect the problem machine(s)
directly to the modem, does the behavior persist?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

 

[bob]

With hesitation I executed this procedure. It totally solved my problem.
Comcast has a very extensive list of FAQs for problems. This needs to be in
it!

Thank you Lord and thank you PA Bear!

----------------------------------------------------------------------------------------------------------------------------------------------------

1. Start | Run | (type in) cmd | OK

Carefully type the following in the Command box:

ipconfig /release [ENTER]

ipconfig /flushdns [ENTER]

ipconfig /renew [ENTER]

Type EXIT to close & turn off the computer(s).

2. Disconnect the computer(s) from the router or modem | Disconnect the
router from the modem | Turn off both the router and the modem | Turn on
the modem | When all modem lights are lit, reconnect the modem to the
router then turn on the router | When all router lights are lit, reconnect
and restart the computer(s).
--
~PA Bear

Connecting directly to the host computer, and bypassing the router,
presents the same behavior.

 

[PA Bear [MS MVP]]

YW, Bob, and thanks very much for your feedback! (Good luck with Comcast
Support, I think you're gonna need it. <w>)
--
~PA Bear

With hesitation I executed this procedure. It totally solved my problem.
Comcast has a very extensive list of FAQs for problems. This needs to be
in
it!

Thank you Lord and thank you PA Bear!

1. Start | Run | (type in) cmd | OK

Carefully type the following in the Command box:

ipconfig /release [ENTER]

ipconfig /flushdns [ENTER]

ipconfig /renew [ENTER]

Type EXIT to close & turn off the computer(s).

2. Disconnect the computer(s) from the router or modem | Disconnect the
router from the modem | Turn off both the router and the modem | Turn on
the modem | When all modem lights are lit, reconnect the modem to the
router then turn on the router | When all router lights are lit,
reconnect
and restart the computer(s).
--
~PA Bear

Connecting directly to the host computer, and bypassing the router,
presents the same behavior.

-------------------------------------------------------------------------------------------------------------
TaurArian wrote:
I have a weird problem with my computer. I cannot access a handfull
of
websites (get the "IE cannot display the webpage" warning). These
are
not
fly-by-night sites -- they include my.yahoo.com (my start page),
moneycentral.msn.com, buy.com, morningstar.com and some others.
Everything else can be accessed normally.

On my home network, I have a host computer (XP + IE7), another
desktop
(XP + IE7), and a notebook (Vista + IE7). They are connected by a
wired
router (Linksys BEFSR41). Generally, the second desktop exhibits
the
same
problems as the host. The notebooks has no problems (at least yet)
accessing any website.

I tried accessing some of the websites in safe mode. Had same
problem.

When I reboot the host computer, the start page (my.yahoo.com) does
come
up, but it cannot be refreshed successfully. Weird.

I run an anti-virus program (Norton) and several anti-spyware
programs
on a
regular basis.

This problem started (Feb 25th ?) about 2-3 days after my cable
provider
was switched from Insight to Comcast. I don't know if there is a
relationship there or not. Immediately after the switch things
worked
fine.

Hopefully, someone has some good ideas and/or advice. Thank you.


For IE7 assistance, please post to
microsoft.public.internetexplorer.general newsgroup.

Web interface -
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

Newsreader -
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

xposted for convenience.

Thanks, TaurArian.

Bob, if you eliminate the router and connect the problem machine(s)
directly to the modem, does the behavior persist?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/