Cancelling automatic read receipts

[Guest]

I have Outlook set up to send/receive from two email accounts. I can receive
on both but can only send on the account I am using for my current
connection.
The problem is that an email came in requiring a read receipt and I ok'ed
that. Now Outlook keeps trying to send a receipt but can't because that
account is not the current connection. How can I cancel that receipt
message? It does not show up in the Outbox, and keeps trying to send itself
without any action on my part.
I have Office 2003/Student & Teacher Edition.
Thanks!

 

[Brian Tillman]

I have Outlook set up to send/receive from two email accounts. I can
receive on both but can only send on the account I am using for my
current connection.
The problem is that an email came in requiring a read receipt and I
ok'ed that. Now Outlook keeps trying to send a receipt but can't
because that account is not the current connection.

http://www.outlook-tips.net/howto/delete_rr.htm

 

[Guest]

http://www.outlook-tips.net/howto/delete_rr.htm

The above link did work for me, but it's trialware. I had the same problem
twice, a few months apart, and the second time I couldn't use it without
paying for it. But Microsoft puts out a free utility that will get the job
done. Try:

http://www.howto-outlook.com/howto/deletereadreceipt.htm

 

[Guest]

This URL does provide what appears to be auseful if somewhat complicated
tool, though I would not recommend it for anyone below 3 to 5 years of
experience dealing with Outlook/Windows in general.

The problem I am trying to resole is a user with 500 "Read receipts" being
processed after her Microsoft Office 2002 Suite was updated to Microsoft
Office 2003 Professional. So there is no way I can go through 500 individual
messages and select, "lpMDB->AbortSubmit() (ON SELECTED MSG)" for each one of
them.

I have already contact my mail server administrator and the response was
there is nothing on the server that controls the generation of Read receipts;
additionally it is only a single user with the issue (so a server-level
Hotfix such as Delivery Notification does not seem indicated).

A co-worker suggests I will have to uninstall the entire Office 2003 suite,
remove the user's e-mail profile (from the "Mail" applet in the Control
Panel) and then re-install the 2003 suite. I believe this is a big
commitment of time and would also interrupt the user's daily work
dramatically, so I am looking for another option.

Secondly:
Are the "flags" (my word) to trigger a Read reciept associated with, A).
each individual message either on the Exchange 2003 Server *or*, B). in the
user's .OST/.PST?

On a whim I switched the user to "Use Cached Exchange Mode" and this did not
effect the issue. Also, renamed the "outcmd.dat" file to "outcmd.OLD" and
restarted Outlook to no effect. Each thing I tried appeared to exhibit the
standard (known) response, but no overall improvement or change of the
outgoing 500 was noted.

I know these are Read receipts because someone called the user to advise of
receiving a cluster of them.

Any further suggestions or directions would be totally appreciated and will
endeavour to continue contributing answers here, when possible, as repayment.

 

[Guest]

THE SOLUTION THAT WORKED IS:
Deleting the user's mail profile from the "Mail" applet in the Control
Panel, rebooting and creating a new profile.

On the create side I also named the profile "(users_login)" instead of the
default "Outlook" to insure it would not inherit any old settings. This
worked wonderfully and the user is back in business.