Cancel sending a receipt

G

Guest

How can I cancel a receipt that I have already approved to send. Scenario: I
was sent an e-mail address to an e-mail address that is no longer active.
The ISP is still allows me to retrieve e-mail; however, I cannot send e-mail.
A message I received was sent to that address and when I approved a receipt
to be sent back I naturally got a sending error. The problem is, I can not
find the receipt either in the outbox or the sent items file. Now, I get a
send/received error every five minutes as Outlook keeps attempting to send
this receipt (that I am unable to either find or delete or cancel) can
anybody help?
 
V

Vanguardx

Doug said:
How can I cancel a receipt that I have already approved to send.
Scenario: I was sent an e-mail address to an e-mail address that is
no longer active. The ISP is still allows me to retrieve e-mail;
however, I cannot send e-mail. A message I received was sent to that
address and when I approved a receipt to be sent back I naturally got
a sending error. The problem is, I can not find the receipt either
in the outbox or the sent items file. Now, I get a send/received
error every five minutes as Outlook keeps attempting to send this
receipt (that I am unable to either find or delete or cancel) can
anybody help?

http://www.outlook-tips.net/howto/delete_rr.htm
(but relies on a shareware solution)

http://www.experts-exchange.com/Applications/MS_Office/Outlook/Q_20790470.html
(but you might have to subscribe [free] to see the solution)

A thought: use auto-archive to permanently delete old items. I haven't
tried this but maybe auto-archive works against ALL objects in the
Outbox, including receipt replies. Set auto-archive for the folder to
expire items over 1 day old, enable AutoArchive, and use the File ->
Archive menu to run a archive but according to the folder settings for
auto-archive. Since the lowest value that can be entered is 1 say,
maybe setting your clock ahead, load Outlook, and run the manual archive
might work, and then set the clock back (you may have to disable the
"Windows Time" NT service during this experiment to prevent your clock
from getting re-sync'ed).
 
D

Diane Poremsky [MVP]

A thought: use auto-archive to permanently delete old items. I haven't
tried this but maybe auto-archive works against ALL objects in the Outbox,
including receipt replies. Set auto-archive for the folder to

A read receipt is a hidden message in the top level of the mailbox folders.
I don't believe AA would work on it, as it's hidden.
 
V

Vanguardx

Diane Poremsky said:
A read receipt is a hidden message in the top level of the mailbox
folders. I don't believe AA would work on it, as it's hidden.

I wasn't sure if auto-archive would work on hidden messages. The only
thing that I see is special about an e-mail which is used by Outlook as
its reply message to a read receipt request is the addition of the
"Disposition-Notification-To: <senderEmailAddr>" header and "Message-ID:
<!~!superLongString@senderdomain>" (whereas the normal Message-ID header
is not anywhere as long and doesn't start with "!~!"). Since they in
the folder and hidden only is how the UI presents the contents of a
folder (like how it won't show delete-marked messages that are still
there until purged by compaction), I was thinking (okay, I was hoping)
that auto-archive would exercise against them. However, if auto-archive
differentiates between hidden and non-hidden objects then it won't work.
I never reply to read reciept requests so it won't be a problem that
I'll encounter to test auto-archive against the stuck hidden object. I
guess if auto-archive did work then it would've been mentioned at the
Outlook Tips web site instead of having the using install some shareware
to do it.
 

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