G
Guest
I couldn't find any help topics on this issue so I thought I'd seek help from
you. My mother has an HP laptop with Windows XP as the operating system. She
has recently learned that some how her CD ROM drive has files that either
became corrupt or were accidently deleted. We have tried reinstalling the CD
ROM drivers from the HP website but this hasn't solved the issue. We were
told that reformatting the pc and reinstalling Windows XP should solve the
problem and restore the missing/corrupt CD ROM files which make the drive
operable. However, her laptop start up discs are CD ROM's and can not be run
on the PC since the drive doesn't work. Is there another way for her to
reformat the PC? Possibly with floppy discs or via Microsoft downloads? I'm
determined to help her with this because she's on the verge of taking her
laptop to a mall kiosk for reapairs if I can't get it fixed for her and I
know that won't be good. lol! Thanks for your time. -K. Walker
you. My mother has an HP laptop with Windows XP as the operating system. She
has recently learned that some how her CD ROM drive has files that either
became corrupt or were accidently deleted. We have tried reinstalling the CD
ROM drivers from the HP website but this hasn't solved the issue. We were
told that reformatting the pc and reinstalling Windows XP should solve the
problem and restore the missing/corrupt CD ROM files which make the drive
operable. However, her laptop start up discs are CD ROM's and can not be run
on the PC since the drive doesn't work. Is there another way for her to
reformat the PC? Possibly with floppy discs or via Microsoft downloads? I'm
determined to help her with this because she's on the verge of taking her
laptop to a mall kiosk for reapairs if I can't get it fixed for her and I
know that won't be good. lol! Thanks for your time. -K. Walker