N
Nina DiBoy
Jupiter said:One of your references is many years old and not really relevant.
Not relevant how?
Also Dell as most if not all other OEMs have always taken returns on the
operating system.
But the OS comes with the computer and generally if you want a refund of
the OS, you return the system.
Perhaps you missed this on the page you referenced:
"It appears this was a unique response for a customer based on the
individual circumstances of the customer's experience and request,"
And
"Dell does not have an official program that accommodates the return of
the operating system. In general a customer would return the PC if
unhappy with any pre-installed software end-user license agreement
(EULA), including the operating system."
Neither of these suggest a refund should be expected if requested
however they suggest returning the system if any type of refund is desired.
What gives you the impression I missed this exerp?
Or do you have a cite that shows large numbers of similar refund
requests have been honored recently?
Why (according to you) do I need to cite a site or other source of
information "that shows large numbers of similar refund requests have
been honored recently?" My only points in this entire discussion are
that it is possible (however improbable) because it's happened before,
and that people should feel free to try if they feel so inclined to.
The articles I cite also give some idea on how to return your windows to
the OEM.
Someone can always ask, but there should not be an expectation since
there is nothing to suggest there should be.
Who ever said anything different than that?
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