Can 't SEND emails using OUTLOOK EXPRESS

  • Thread starter Thread starter David Morris
  • Start date Start date
D

David Morris

When I try to send an email using Outlook Express, I get message, "the SMTP
Server returned an error. Account: ATT Worldnet E-Mail Server,
mailhost.worldnet.att.net, Protocol SMTP, Server Response 12.72.243.194 has
too many connections (2) on mtiwmhc 13, Port 25, Secure (SSL): No, Error
Number: 0x800ccc60.
Thanks for any help.
Dave
 
Do you have anti-virus protection enabled for email? If so, disable it.

Tom
| When I try to send an email using Outlook Express, I get message, "the
SMTP
| Server returned an error. Account: ATT Worldnet E-Mail Server,
| mailhost.worldnet.att.net, Protocol SMTP, Server Response 12.72.243.194
has
| too many connections (2) on mtiwmhc 13, Port 25, Secure (SSL): No, Error
| Number: 0x800ccc60.
| Thanks for any help.
| Dave
|
|
 
Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

<paste>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</paste>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/?kbid=813514
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
OE General newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
 
I disabled outgoing mail scanning (SMTP) mail in Trend Micro PC-cillin, but
still can't SEND email. I have received two different error messages. First,
"A TCP/IP error occurred while trying to connect to the server: ATT Worldnet
E-Mail, Server: mailhost.worldnet.att.net, Protocol: SMTP, Port 25,
Secure(SSL): No, Error Number: 0x800ccc15" and second message, "A time-out
occurred while communicating with the server. Account ATT Worldnet E-Mail,
Server: mailhost worldnet.att.net, Protocol SMTP, Port: 25, Secure(SSL): No,
Error Number: 0x800ccc19"
Thanks for any help on this.
Dave
 
Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/?kbid=813514

Disable all email scanning (incoming & outgoing).

If still no joy, your current Identity may be damaged, especially if its the
default Main Identity. Try one or more of your accounts in a new Named
Identity (File > Identities > Add new identity). Assuming all is well, (1)
compact all folders in the old identity, (2) import messages from the old
identity into the new one, and then (3) delete the old one (File >
Identities > Manage Identities).

To avoid such corruption in future:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.windows.inetexplorer.ie6_outlookexpress
OE General newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
 
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