Can someone please explain this ?

[Daniel]

Hello,

Since I upgraded to a new computer (with WinXP) a few weeks ago I've had
nothing but hackers and all sorts of nasty stuff attack my pc. I then sought
the advice of this ng and installed all sorts of "tools" to deal with these
issues. I even put in a hardware firewall. Anyway, I thought I eliminated my
problems completely BUT there was one thing remaining ... I have a cable
modem and noticed that my internet and email speed and connections were
really slow and many times just "timed out". I found the "Send" and
"Receive" lights both constantly lit on my modem and I was told, by my
service provider, that this was certainly abnormal and would indicate a
"worm" of some sort. This had been going on for a few weeks despite
constantly running and updating SpyBot, AdAware, Pc-Cillin, CWshredder etc
.... and also having a hardware firewall. Then, just today, I was told a new
"security" update was available to d/l from microsoft. When I installed it,
restarted my pc, the problem had ceased and deceased. The "Send" and
"Receive" lights work correctly now and my internet and email work quickly
and without probs. Can someone please explain this and why the above "tools"
have not remedied the problem or even found it ? How then can I prevent this
from happening again if these "tools" missed something this important ?

Thank you for your continued support,

Daniel

 

[dude_apb]

Have a look at this site its very helpful

http://www.fixyourwindows.com/windowsxpsolutions.htm

 

[Guest]

Daniel,

Please use this to clean your box:
Spyware Removal:
http://www.fixyourwindows.com/windowsxpsolutions.htm

Then this to prevent reoccurring:
Startup and Temporary Files Cleanup:
http://www.fixyourwindows.com/optimizewindows.htm

Good Luck!

 

[Guest]

P.S. As far as “explanationâ€, give Bill a call.

 

[Daniel]

OH NOOOOOOOOO!!!!!!!

I tried to uninstall some software from my previous USB Logitech keyboard
and SpyBot cought some "malicious" files which it deleted. After that, the
problem of the "Send" / "Receive" has come back and it's as bad as before.
Damn, can someone please help once again ?? Also, like a dummy, I ignored
SpyBot's recommendations and allowed the "uninstall" process to happen and
also ticked off the box where SpyBot WILL allow these files to be d/l next
time.

Daniel (((((((((((

 

[Ross Durie]

The update notices you receive via email are NOT sent by Microsoft. They are
viruses.

 

[Steve Nielsen]

Hello,

Since I upgraded to a new computer (with WinXP) a few weeks ago I've had
nothing but hackers and all sorts of nasty stuff attack my pc. I then sought
the advice of this ng and installed all sorts of "tools" to deal with these
issues. I even put in a hardware firewall. Anyway, I thought I eliminated my
problems completely BUT there was one thing remaining ... I have a cable
modem and noticed that my internet and email speed and connections were
really slow and many times just "timed out". I found the "Send" and
"Receive" lights both constantly lit on my modem and I was told, by my
service provider, that this was certainly abnormal and would indicate a
"worm" of some sort. This had been going on for a few weeks despite
constantly running and updating SpyBot, AdAware, Pc-Cillin, CWshredder etc
... and also having a hardware firewall. Then, just today, I was told a new
"security" update was available to d/l from microsoft. When I installed it,
restarted my pc, the problem had ceased and deceased. The "Send" and
"Receive" lights work correctly now and my internet and email work quickly
and without probs. Can someone please explain this and why the above "tools"
have not remedied the problem or even found it ? How then can I prevent this
from happening again if these "tools" missed something this important ?

Thank you for your continued support,

Daniel

A lot of mal-ware succesfully hides from a/v & a/sw tools if not
completely disabling them. I suggest you start up in Safe Mode and scan
again with all the tools you've got. Also get a second a/v program and
scan with it in Safe Mode as well (AVG from www.grisoft.com is pretty good).

Steve