Can send, but not receive

L

Leanne

I get the following message when windows mail is trying to receive mail: Your
server has unexpectedly terminated the connection. Possible causes for this
include server problems, network problems, or a long period of inactivity.
Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC0Fg. I have contacted
bellsouth to no avail...everything is set up properly under
account/properties. I have internet connection. Any suggestions?
 
D

DWB

I don't have the answere for you but I too have new Dell/Vista computer and
am having the same issues. Any advice is appreciated.
 
G

Gary VanderMolen

Did it ever work correctly? If so, how long?
Which antivirus are you running?
 
F

Frank Saunders MS-MVP IE,OE/WM

Leanne said:
I get the following message when windows mail is trying to receive mail:
Your
server has unexpectedly terminated the connection. Possible causes for
this
include server problems, network problems, or a long period of inactivity.
Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol:
POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC0Fg. I have contacted
bellsouth to no avail...everything is set up properly under
account/properties. I have internet connection. Any suggestions?

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.
 
G

Guest

Leanne said:
I get the following message when windows mail is trying to receive mail:
Your
server has unexpectedly terminated the connection. Possible causes for
this
include server problems, network problems, or a long period of inactivity.
Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol:
POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC0Fg. I have contacted
bellsouth to no avail...everything is set up properly under
account/properties. I have internet connection. Any suggestions?
Some internet providers have their better people write instructions instead
of answering the phone. Check your setup against these instructions:

<http://support.att.net/bellsouth/as...sprt_fid=0a41840c-0baf-4379-9f63-f578f49fee77>

<http://support.att.net/bellsouth/as...sprt_cid=24dbf61a-2ce9-4192-a589-121587e364c2>

However, some antivirus programs tend to make Windows Mail quit
working correctly, although seldom immediately, even if you have the
correct settings.
 

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