Can receive but not send

  • Thread starter Thread starter TedH
  • Start date Start date
T

TedH

I suddenly have trouble sending email. I can recieve it. Here is the error
message I am getting:
The connection to the server has failed. Subject 'test', Account:
'pop3', Server: 'mail.roadrunner.com', Protocol: SMTP, Port: 25, Secure(SSL):
No, Socket Error: 10061, Error Number: 0x800CCC0E
 
That server name does not appear to be correct. If you are a former
Adelphia customer, the server name should be smtp-server.roadrunner.com.
Non-Adelphia RoadRunner customers have server names differentiated
by their geographic location.

If no improvement, which antivirus are you running?
 
HERE IS THE EXAMPLE AND FOLLOW IT ACCORDINGLY. YOUR PROBLEM WILL BE RESOLVED.
ANOTHER SURE FIRE WAY IT WILL BE RESOLVED IS KEEP CALLING THE ISP THAT YOU
ARE PAYING FOR AND GET A TIER 3 TECHNICIAN:

EXAMPLE OF HOW TO ENTER THE POP3 AND SMTP IN WINDOWS MAIL:

FIRST GO TO ADD ACCOUNT AND THEN....


you will CHANGE the city and state to yours:

EX:
pop-server.nyc.rr.com is the POP3 INCOMING MAIL
smtp-server.nyc.rr.com is the SMTP OUTGOING MAIL


LEAH
 
HERE IS A MORE CLEAR EXAMPLE AND FOLLOW IT ACCORDINGLY. YOUR PROBLEM WILL BE
RESOLVED. ANOTHER SURE FIRE WAY IT WILL BE RESOLVED IS KEEP CALLING THE ISP
THAT YOU ARE PAYING FOR AND GET A TIER 3 TECHNICIAN:

EXAMPLE OF HOW TO ENTER THE SMTP IN WINDOWS MAIL:

FIRST GO TO ADD ACCOUNT AND THEN....


you will CHANGE the city and/or state to yours:

EX:

pop-server.____________.rr.com is the POP3 (INCOMING MAIL)
smtp-server.___________.rr.com is the SMTP (OUTGOING MAIL)


LEAH
 
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