Can receive but not send from Windows Mail

  • Thread starter Thread starter Lee M.
  • Start date Start date
L

Lee M.

I have set up a Windows Mail account on my Vista Home Premium laptop using
the same parameters I use in Outlook to receive my Comcast email on my
desktop. I have successfully received a message to my Comcast email address
in Windows Mail but get an error message
when trying to send a message.

The error message says "server response: '421 cannot
connect to SMTP server 76.xx.xx.xx (shows an actual IP address), connect
server error 10060', Port:25, Secure (SSL): no, server error: 421 error
number 0x800CCC67.

What do I need to do to be able to send email from Windows Mail via the
Comcast mail server?

Thanks for your help.
 
Visit Comcast's support site and follow their instructions to properly set
up your email client, if that fails use their phone support.
 
Thanks. I never would have figured it out by myself but am embarrassed not
to have visited the Comcast site before posting here.
 
Lee M. said:
I have set up a Windows Mail account on my Vista Home Premium laptop using
the same parameters I use in Outlook to receive my Comcast email on my
desktop. I have successfully received a message to my Comcast email address
in Windows Mail but get an error message
when trying to send a message.

The error message says "server response: '421 cannot
connect to SMTP server 76.xx.xx.xx (shows an actual IP address), connect
server error 10060', Port:25, Secure (SSL): no, server error: 421 error
number 0x800CCC67.

What do I need to do to be able to send email from Windows Mail via the
Comcast mail server?

Thanks for your help.
 

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