can receive but cannot send email

[erigg1]

Help this is what I get when I try to send email.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Fw: Out
sourcing is getting out of hand!', Account: 'mail1.amaonline.com', Server:
'smtp.amaonline.com', Protocol: SMTP, Server Response: '554
<[email protected]>: Recipient address rejected: Access denied', Port: 25,
Secure(SSL): No, Server Error: 554, Error Number: 0x800CCC79

 

[Hal Hostetler [MVP-P/I]]

550 errors mean either you're attempting to use a sending (SMTP) server that
your ISP doesn't own and operate, or you have an authentication (name,
password, "My server requires authentication") setting that's incorrect.
These articles apply to all email clients, not just Outlook

http://office.microsoft.com/en-us/assistance/HA011128331033.aspx
Troubleshoot 550, 553, and relay-prohibited errors
http://support.microsoft.com/kb/290842/en-us
You receive a SMTP relay blocks error message when you send e-mail messages
in Outlook
http://support.microsoft.com/kb/214402/en-us
You receive a SMTP relay blocking error message when you try to send an
e-mail
http://www.msoutlook.info/question/36
When I send a message I get it returned with a message from System
Administrator:
"550 #5.1.0 Address rejected"
"553 Sorry, that domain isn't in my list of allowed rcpthosts"
"Relaying prohibited"

How do I fix this?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Gary VanderMolen]

It means that amaonline.com was not the same provider as the one
supplying your Internet connection. Unless you use certain
workarounds, you must use the SMTP server belonging to your
connection.