Can only send email from office

[FayAnnR]

I can send and receive email using Outlook 2002 (XP) on
my laptop from my office with no problems. And I can
receive email with no problems when I am away from the
office. But when I try to send emails when I am out I
get an "Undeliverable" message from the System
Administrator. It says:recipients.

Subject: lists the subject
Sent: 05/22/04 10:55 PM

The following recipient(s) could not be reached:

'P___B__r' on 05/22/04 10:55 PM
473 (e-mail address removed) relaying prohibited.
You should authenticate first <<
This happens for all emails I try to send. Since I have
to be on the road a lot with my job, this causes some
major problems.

Does anyone know why this happens? And, why it only
happens when I'm not connected to my company's server?

Thanks, FayAnnR

 

[Milly Staples [MVP - Outlook]]

Have you set your authentication as the message dictates?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, FayAnnR asked:

| I can send and receive email using Outlook 2002 (XP) on
| my laptop from my office with no problems. And I can
| receive email with no problems when I am away from the
| office. But when I try to send emails when I am out I
| get an "Undeliverable" message from the System
| Administrator. It says:
||| Your message did not reach some or all of the intended recipients.
|
| Subject: lists the subject
| Sent: 05/22/04 10:55 PM
|
| The following recipient(s) could not be reached:
|
| 'P___B__r' on 05/22/04 10:55 PM
| 473 (e-mail address removed) relaying prohibited.
| You should authenticate first <<
| This happens for all emails I try to send. Since I have
| to be on the road a lot with my job, this causes some
| major problems.
|
| Does anyone know why this happens? And, why it only
| happens when I'm not connected to my company's server?
|
| Thanks, FayAnnR

 

[FayAnnR]

How do I set the authentication?

Thanks,
FayAnnR