CAN NOT SETUP WINDOWS MAIL ACCOUNT

  • Thread starter Thread starter GIA08
  • Start date Start date
G

GIA08

PLEASE SOMEONE HELP. I HAVE SPRINT WIRELESS INTERNET FOR MY ISP SO CAN
SOMEONE PLEASE TELL ME HOW TO SETUP MY ACCOUNT.
 
I have Sprint wireless internet, with the internet card but they dont have
email. I do have an internet address from them to access my account but no
home page or anything so I use yahoo and live.com So how can I set it up?
Also if I try they don't give me the option of changing the ports.
 
GIA08 said:
I have Sprint wireless internet, with the internet card but they dont have
email. I do have an internet address from them to access my account but no
home page or anything so I use yahoo and live.com So how can I set it up?
Also if I try they don't give me the option of changing the ports.

You can't use the free US Yahoo accounts; those are web-only. Either use a
3rd party tool like YPOP or purchase the enhanced service from Yahoo. If
you have a Live email account, follow the directions on their site.
 
I gave you the Live.com account setup information in your thread "can't setup email".
Patrick answered the Yahoo account question.
 
The account setup in Windows Mail should not be asking you about
your Internet connection. That is immaterial.
For the Live.com account you set up in Windows Mail, when you
get a repeated request for username & password, and it does not accept the
username and password you enter, click Cancel. It should put up a
wordy error message. Right-click on that error message, copy, then paste it
into a reply here.
 
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject '', Account:
'pop3.live.com', Server: 'smtp.live.com', Protocol: SMTP, Server Response:
'550 5.7.3 Requested action aborted; user not authenticated', Port: 25,
Secure(SSL): Yes, Server Error: 550, Error Number: 0x800CCC78
 
Gary VanderMolen said:
The account setup in Windows Mail should not be asking you about
your Internet connection. That is immaterial.
For the Live.com account you set up in Windows Mail, when you
get a repeated request for username & password, and it does not accept the
username and password you enter, click Cancel. It should put up a
wordy error message. Right-click on that error message, copy, then paste it
into a reply here.
 
The host 'SMTP' could not be found. Please verify that you have entered the
server name correctly.
Subject 'Application', Account: 'POP3', Server: 'SMTP', Protocol: SMTP,
Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D

The host 'POP3' could not be found. Please verify that you have entered the
server name correctly.
Account: 'POP3', Server: 'POP3', Protocol: POP3, Port: 110, Secure(SSL):
No, Socket Error: 11001, Error Number: 0x800CCC0D


GIA08 said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject '', Account:
'pop3.live.com', Server: 'smtp.live.com', Protocol: SMTP, Server Response:
'550 5.7.3 Requested action aborted; user not authenticated', Port: 25,
Secure(SSL): Yes, Server Error: 550, Error Number: 0x800CCC78

Gary VanderMolen said:
The account setup in Windows Mail should not be asking you about
your Internet connection. That is immaterial.
For the Live.com account you set up in Windows Mail, when you
get a repeated request for username & password, and it does not accept
the
username and password you enter, click Cancel. It should put up a
wordy error message. Right-click on that error message, copy, then paste
it
into a reply here.
 
Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.

--
Gary VanderMolen, MS-MVP (Mail)


GIA08 said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject '', Account:
'pop3.live.com', Server: 'smtp.live.com', Protocol: SMTP, Server Response:
'550 5.7.3 Requested action aborted; user not authenticated', Port: 25,
Secure(SSL): Yes, Server Error: 550, Error Number: 0x800CCC78

Gary VanderMolen said:
The account setup in Windows Mail should not be asking you about
your Internet connection. That is immaterial.
For the Live.com account you set up in Windows Mail, when you
get a repeated request for username & password, and it does not accept the
username and password you enter, click Cancel. It should put up a
wordy error message. Right-click on that error message, copy, then paste it
into a reply here.
 
Thank you Gary for being so patient with me. I finally got my windows mail
configured!!

Gary VanderMolen said:
Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.

--
Gary VanderMolen, MS-MVP (Mail)


GIA08 said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject '', Account:
'pop3.live.com', Server: 'smtp.live.com', Protocol: SMTP, Server Response:
'550 5.7.3 Requested action aborted; user not authenticated', Port: 25,
Secure(SSL): Yes, Server Error: 550, Error Number: 0x800CCC78

Gary VanderMolen said:
The account setup in Windows Mail should not be asking you about
your Internet connection. That is immaterial.
For the Live.com account you set up in Windows Mail, when you
get a repeated request for username & password, and it does not accept the
username and password you enter, click Cancel. It should put up a
wordy error message. Right-click on that error message, copy, then paste it
into a reply here.
--
Gary VanderMolen, MS-MVP (Mail)


Sorry guys I must be doing something wrong. Thank you Patrick about yahoo.
Gary I followed the link for windows and I didn't do something right. The
setup completed but then could not connect. Also then it kept asking me to
sign on with my user and password. Also do I set it to my windows user
because it also has me put in that I have sprint. Sorry if I'm a little slow,
but this is all new to me.

:

I gave you the Live.com account setup information in your thread "can't setup email".
Patrick answered the Yahoo account question.

--
Gary VanderMolen, MS-MVP (Mail)


I have Sprint wireless internet, with the internet card but they dont have
email. I do have an internet address from them to access my account but no
home page or anything so I use yahoo and live.com So how can I set it up?
Also if I try they don't give me the option of changing the ports.

:

Who is your email account with (the part after the @ symbol)?

--
Gary VanderMolen, MS-MVP (Mail)


PLEASE SOMEONE HELP. I HAVE SPRINT WIRELESS INTERNET FOR MY ISP SO CAN
SOMEONE PLEASE TELL ME HOW TO SETUP MY ACCOUNT.
 
Glad to hear that. You're very welcome.

--
Gary VanderMolen, MS-MVP (Mail)


GIA08 said:
Thank you Gary for being so patient with me. I finally got my windows mail
configured!!

Gary VanderMolen said:
Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.

--
Gary VanderMolen, MS-MVP (Mail)


GIA08 said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject '', Account:
'pop3.live.com', Server: 'smtp.live.com', Protocol: SMTP, Server Response:
'550 5.7.3 Requested action aborted; user not authenticated', Port: 25,
Secure(SSL): Yes, Server Error: 550, Error Number: 0x800CCC78

:

The account setup in Windows Mail should not be asking you about
your Internet connection. That is immaterial.
For the Live.com account you set up in Windows Mail, when you
get a repeated request for username & password, and it does not accept the
username and password you enter, click Cancel. It should put up a
wordy error message. Right-click on that error message, copy, then paste it
into a reply here.
--
Gary VanderMolen, MS-MVP (Mail)


Sorry guys I must be doing something wrong. Thank you Patrick about yahoo.
Gary I followed the link for windows and I didn't do something right. The
setup completed but then could not connect. Also then it kept asking me to
sign on with my user and password. Also do I set it to my windows user
because it also has me put in that I have sprint. Sorry if I'm a little slow,
but this is all new to me.

:

I gave you the Live.com account setup information in your thread "can't setup email".
Patrick answered the Yahoo account question.

--
Gary VanderMolen, MS-MVP (Mail)


I have Sprint wireless internet, with the internet card but they dont have
email. I do have an internet address from them to access my account but no
home page or anything so I use yahoo and live.com So how can I set it up?
Also if I try they don't give me the option of changing the ports.

:

Who is your email account with (the part after the @ symbol)?

--
Gary VanderMolen, MS-MVP (Mail)


PLEASE SOMEONE HELP. I HAVE SPRINT WIRELESS INTERNET FOR MY ISP SO CAN
SOMEONE PLEASE TELL ME HOW TO SETUP MY ACCOUNT.
 

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