Can not connect to the Internet

[Guest]

Hi

I just spent about an hour on the phone with the Videotron (my ISP)
technical support lteam and they could not help me configure the Internet
connection settings on my home PC. Recently I installed Windows Vista
(Business edition) on this machine and ever since, I have been unable to
connect to the Internet. Whenver I try to set-up a new connection, neither of
the 2 options present seem appropriate - I use a cable connection that is
always on and Videotron tells me I do not need a username or a password and
that they use DHTP instread of PPoE to connect. Thus, I can neither use the
Dial-Up option nor the Broadband option as that keeps asking me for a
username and password, and I have none. If I set up the connection without
this information, IE does not recognize any active connections.

My ISP says the problem is with Vista. I can not be sure about that, but
currently, there seems to be no other reason why this problem would occur to
begin with. I would appreciate if anyone could post a suitable fix for this
problem. I could always downgrade my system to XP, but I would much rather
not have to do that.

Thanks.

 

[Chuck]

Hi

I just spent about an hour on the phone with the Videotron (my ISP)
technical support lteam and they could not help me configure the Internet
connection settings on my home PC. Recently I installed Windows Vista
(Business edition) on this machine and ever since, I have been unable to
connect to the Internet. Whenver I try to set-up a new connection, neither of
the 2 options present seem appropriate - I use a cable connection that is
always on and Videotron tells me I do not need a username or a password and
that they use DHTP instread of PPoE to connect. Thus, I can neither use the
Dial-Up option nor the Broadband option as that keeps asking me for a
username and password, and I have none. If I set up the connection without
this information, IE does not recognize any active connections.

My ISP says the problem is with Vista. I can not be sure about that, but
currently, there seems to be no other reason why this problem would occur to
begin with. I would appreciate if anyone could post a suitable fix for this
problem. I could always downgrade my system to XP, but I would much rather
not have to do that.

Thanks.

Is that maybe "DHCP" instead of "DHTP"?

Manually configure the computer for dynamic address assignment.
<http://nitecruzr.blogspot.com/2006/08/manual-network-setup-procedures.html>
http://nitecruzr.blogspot.com/2006/08/manual-network-setup-procedures.html