Can MS listen to customers?

  • Thread starter Thread starter Andy C.(never #)
  • Start date Start date
Andy C.(never #) said:
Come on, guys, you know it's a bad idea, too. Take a leaf from
President Bush's new book. Admit it when you make a mistake.
Click to expand...
President Bush has yet to admit that he's ever made a mistake. It's
not in his character to recognize or embrace a mistake.
 
Mike

As you say quirks in the search engine do produce bizarre results. Just as
Aussies can have an upside down ( or is it downside up ) view of
proceedings.

However, if 10 times ( or whatever ) more people use Internet Explorer than
those using Mozilla then anything less than 10 times more complaints means
that Internet Explorer users tend to be more satisfied than those using
Mozilla.

Some interesting statistics from the aumha site:
http://aumha.org/stats.htm

Mozilla does appear to have gained users over 12 months at the expense of
Internet Explorer.

I wonder what the other gaining 4% extra in December represents? Could be
Santa's postal service.

--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Richard

In no way do I disagree with your comments, save in this regard "But don't
expect Microsoft to change their concept of what they want "

Microsoft may not listen to individual customer complaints but they may
think
hard on these browser statistics.

http://aumha.org/stats.htm

Of course in another way it will help their public image.

--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Joe

Wouldn't it be political suicide to admit to a mistake? At least on any
of his more controversial decisions!

--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
I'm no GWB fan. However you raise an important point. Politicians MUST lie. They get sacked if they don't. They can tell me the truth. But when they lie I get angry with the media idiots that force them too.
 
Gerry said:
SNIP<

http://aumha.org/stats.htm

Of course in another way it will help their public image.

--

Regards.

Gerry
~~~~
FCA
Stourport, England
Click to expand...

67% - Beautiful. My point exactly. Consumers vote with their checkbooks
and credit cards. If you force them to take something they don't want
in order to get something they do want, they may take it for a while,
but rarely forever.

Maybe next year at this time we'll be seeing numbers in the low 20's.
Think the brains at M$ will get the hint by then?

Later,

Andy C.(never #)
 
Vanguard said:
SNIP<
Click to expand...

The idea of shared libraries of functions is quite older than dlls. In
Linux land they're called shared objects and ususally have a '.so'
extension. That's a convention as Linux following the Unix model does
not need an extension to tell it what a file is or does. Yes, there is
some duplication of functionality in Linux shared objects, but for the
most part it is handled much better than in windows land. Much of that
is due to a clearer understanding of what belongs to the OS and what
needs to be handled by the individual application. Another mistake that
MS has made is in not understanding that the interface is not the OS.

Another mistake MS has made is in designing so many features into 'IE'
that make it too easy to hack an enduser's machine. If I can write an
ASP page that can cause your PC to execute code at the system level
just by visiting that page, you as an enduser have a serious problem.

Oh, I don't do ASP anymore. Strictly PHP, Perl and C/C++, thanks. And
very happy to do it.
Some of that came from the lawsuits that forced the OS and application
divisions to be forced into independent development (i.e., anti-trust suits
forced one division to be ignorant of what another did). Just because it
says Microsoft doesn't mean one product knows about another (although there
would still be better communications within Microsoft than, say, between two
independent 3rd parties).
Click to expand...

I'm afraid you're being overly optimistic, there. MS holds the
government and any laws that get in its way in complete contempt. Read
the transcript of BG's testimony when he was deposed in the most recent
monopoly farce. He doesn't know who his senior VP's are and he doesn't
know what they do? Give me a break. Go back and look at the provisions
of the 1995 consent decree and count the number of ways they've
violated that. Microsoft does not abide by the law. It is a law unto
itself.

Later,

Andy C.(never #)
 
Another mistake MS has made is in designing so many features into 'IE'
that make it too easy to hack an enduser's machine. If I can write an
ASP page that can cause your PC to execute code at the system level
just by visiting that page, you as an enduser have a serious problem.
Click to expand...

This goes to the ENTIRE ISSUE with the foundation of Windows - it was
never designed for a non-secure environment. It was designed around the
idea that systems were not connected for home users and for businesses
it they were protected by the network admins. It was designed to be easy
to setup and control from the USER point, not security or
administration.

It's still an issue, and we can tell because Companies like Intuit force
people to run their apps as local admins instead of following security
norms and practices.

It really has little to do with IE, it's about being LEGACY compatible.
 
Gerry said:
Joe

Wouldn't it be political suicide to admit to a mistake? At least on
any of his more controversial decisions!
Click to expand...

Not in American Politics.

Kennedy took the blame for Bay of Pigs, and didn't go CIA bashing,
blaming the military, or blaming the previous administration. And there
was plenty of blame to go around.

Bush blames the CIA for any mistakes that were made pre-war. He still
doesn't understand that any mistakes were made after the invasion. Like
not having enough troops on the ground to secure Iraq in the first
place.

Bush isn't the "Buck stops here," kinda president. He is more of Tricky
Dick kind. Spread the blame to others, and attack anyone that dare
tells the truth.

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"
 
..... Legacy compatible, able to run on a collection of aging parts assembled
by an eight year old on the kitchen table, operated by people who have zero
training, technical ability, understanding of limitations, who judge
computer ability by the shape and colour of the case, see Regedit as an
extension of WordPad, 'delete' processes and programs because the guy in the
apartment above tells them that all of that stuff isn't necessary, stick CD
labels on the wrong side of the CD..

It never ceases to amaze how Windows runs at all for some people.. I can't
think of one other product that is so open to abuse, and yet is expected to
operate flawlessly..
 
Mike Hall (MS-MVP) said:
.... Legacy compatible, able to run on a collection of aging parts
assembled by an eight year old on the kitchen table, operated by people
who have zero training, technical ability, understanding of limitations,
who judge computer ability by the shape and colour of the case, see
Regedit as an extension of WordPad, 'delete' processes and programs
because the guy in the apartment above tells them that all of that stuff
isn't necessary, stick CD labels on the wrong side of the CD..

It never ceases to amaze how Windows runs at all for some people.. I can't
think of one other product that is so open to abuse, and yet is expected
to operate flawlessly..

--
Mike Hall
MVP - Windows Shell/User

SNIPPED
Click to expand...
Life is a learning process Mike. Lots of Tolerance. It`s not their fault.
They can`t help it. What manual ?.
I wish M$ would put a Help Centre in with the OS, that`d be a start.
Oh ! I didn`t know there was a help system. <G>.
best wishes..OJ
 
Bob said:
better yet are YOU listening

Results 1 - 10 of about 2,580,000 for Remove andy c.. (0.24 seconds)

Andy C.(never #) wrote:
SNIP<
Click to expand...

Yes, I'm listening. What are you saying? Did you use quotes?

Wow, you post a lot. Oh, I see. You work for the government. Lots of
idle time on your hands.

Thanks for wasting my tax dollars defending a company that can hire
enough lawyers to keep a B52 from taking off.

Later,

Andy C.(never #)
 
Andy

You seem to be conducting a personal crusade. All I was doing was
providing available data to put some reality into the debate.

All most of us want are better products and service. If you and others
want to put your spare cash into another browser so be it. My priorities
lie elsewhere. Internet Explorer suits my needs.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
David

Surely you do not still rely on us for maps given that, according to you the
other day,
we abandoned you 30 years ago <g>!

--

~~~~

Gerry

~~~~~~~~
Enquire, plan and execute.
Stourport, England
~~~~~~~~~~~~~~~~~




"David Candy" <.> wrote in message
You people are upside down. We wonder why you print maps upside down.
 
Did I say it was 'their' fault?.. and there is help, but many don't know the
term required in the search box to get to the help that they need, in the
same way that they can't find a word in the dictionary because they do not
recognise the correct spelling ..

Those that come here to help have almost unlimited tolerance..
unfortunately, many coming here for help have zero tolerance, and blame us
for the aftermath.. yet still we are here to help..

BTW, you appear to have a problem with upper case S.. you should get it
fixed.. a new keyboard will not help, but a different outlook might curtail
the cynicism somewhat..
 
Gerry said:
Andy

You seem to be conducting a personal crusade. All I was doing was
providing available data to put some reality into the debate.
Click to expand...
More like tilting at windmills, but if no one points out that there's a
problem, then most people will think that there is no problem. I
appreciate that you provided that data. Objective data is good. The
only reason I'm a Linux zealot is that after years of dreading going to
work every morning in a windows only shop, I'm now happily employed in
a predominantly Linux/Unix shop. I'm happy and I want other people to
be happy, too. Sorry if that makes me a bad person to some people.
All most of us want are better products and service. If you and others
want to put your spare cash into another browser so be it. My priorities
lie elsewhere. Internet Explorer suits my needs.
Click to expand...
Good luck with that. Keep your virus protection software up to date.

Later,

Andy C.(never #)
 
Leythos

"It was designed to be easy to setup and control from the USER point"

What is wrong with that objective?

"not security"

Isn't it fair to say that Microsoft recognised the problem 3 / 4 years ago
and
have made significant changes since to eliminate security weaknesses.

"it's about being LEGACY compatible"

Microsoft is a commercial organisation. They know that their customers need
to be able to run existing applications, otherwise they will not wish to
upgrade
to new versions of windows. It was not so long ago that they changed their
stance on support for Windows 98 because of feedback from the Asian
market. As time pases customers with older applications upgrade so that this
means that the need make allowance for these applications diminishes and
left out of the next Windows upgrade.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
"Not in American Politics."

I do not watch American Politics closely but I doubt that this statement is
true.
It surely must depend on how the floating American voters view the type of
mistake made.

"Kennedy took the blame for Bay of Pigs"

It may have been a fiasco but did it have a significant impact on the
American
floating voter. Did it significantly affect anyone , save for a minority
community
in SE US? In any event the advent of the war in Vietnam would have
diverted attention away from what had happened.

Were Iraq's weapons dumps secured the day after their armed forces had
surrendered? I think not! Thousands have died needlessly as a consequence.
I do not think it was the result of lack of numbers on the ground. It would
have
only taken a few engineers to destroy them. Were the engineers told what
needed to be done? No doubt other mistakes were made but the one I
mention must be one of the most crass

--

~~~~

Gerry

~~~~~~~~
Enquire, plan and execute.
Stourport, England
~~~~~~~~~~~~~~~~~
 
Mike

There are a lot of people who use Google to search the Microsoft
Knowledge Base! The Microsoft search engine has improved a lot in the
last few years but it can still be difficult to narrow down the number of
results to a manageable pool of information.

Haven't you also encountered the problem with some Articles that the
only way to print it all is to change settings to Landscape. After years of
complaints you might expect a major organisation to be able to correct
such an elementary detail.

--

Regards.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Back
Top