can login only in safe mode after disk clean up

C

Cristi

Hi,

I'm looking for help.
It's about a HP Compaq 6710b laptop, with Vista pre-installed.

After doing a disk cleanup, I cannot login.
The system boots up, I get the users icons window, but after select and
input the password, I'm stuck in 'Welcome' window for ever.

I can login in safe mode, I activate the built-in administrator account, I
create a new account (administrator) but no use, trying to login with these
new accounts, get same results.

I made the ntbtlog file - last line is about loading the cdfs.sys file.

Tried system restore, startup repair - no results, same issue in login.

Can I get some ideas where to search the reason and eliminate the cause?

I'm trying to avoid 'new clean install'.

Best regards,
Cristi

For moderator - if this message is in wrong discussion panel. please put it
in the right one, thank you.
 
C

Cristi

Thank you for your reply.
Interesting information.
I believe that it is not my case, I think I would not be able to login with
safe mode in such a case.
Your opinion?
Anyway in this case I understand that the only solution is the one I'm
trying to avoid - new installation.

Cristi



Ramesh said:
Serious Disk Cleanup problem caused by broken registration:
http://www.winhelponline.com/blog/serious-disk-cleanup-problem-caused-by-broken-registration/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com


Cristi said:
Hi,

I'm looking for help.
It's about a HP Compaq 6710b laptop, with Vista pre-installed.

After doing a disk cleanup, I cannot login.
The system boots up, I get the users icons window, but after select and
input the password, I'm stuck in 'Welcome' window for ever.

I can login in safe mode, I activate the built-in administrator account, I
create a new account (administrator) but no use, trying to login with
these
new accounts, get same results.

I made the ntbtlog file - last line is about loading the cdfs.sys file.

Tried system restore, startup repair - no results, same issue in login.

Can I get some ideas where to search the reason and eliminate the cause?

I'm trying to avoid 'new clean install'.

Best regards,
Cristi

For moderator - if this message is in wrong discussion panel. please put
it
in the right one, thank you.
Click to expand...
Click to expand...
 
C

Cristi

Thank you for your reply.
As I mentioned, I tried already startup repair.
No result, I get the same behaviour.
Other ideas?
Cristi
 
R

Ramesh, MS-MVP

I believe that it is not my case, I think I would not be able to login
Yep. Good point!

Can you check the registry (under VolumeCaches) folder to see if the
"Folder" value is present for each WER handler in Disk Cleanup? Perhaps you
can export the whole key and post here. May be that'll tell if this problem
was caused by Disk Cleanup or not.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com


Cristi said:
Thank you for your reply.
Interesting information.
I believe that it is not my case, I think I would not be able to login
with
safe mode in such a case.
Your opinion?
Anyway in this case I understand that the only solution is the one I'm
trying to avoid - new installation.

Cristi



Ramesh said:
Serious Disk Cleanup problem caused by broken registration:
http://www.winhelponline.com/blog/serious-disk-cleanup-problem-caused-by-broken-registration/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com


Cristi said:
Hi,

I'm looking for help.
It's about a HP Compaq 6710b laptop, with Vista pre-installed.

After doing a disk cleanup, I cannot login.
The system boots up, I get the users icons window, but after select and
input the password, I'm stuck in 'Welcome' window for ever.

I can login in safe mode, I activate the built-in administrator
account, I
create a new account (administrator) but no use, trying to login with
these
new accounts, get same results.

I made the ntbtlog file - last line is about loading the cdfs.sys file.

Tried system restore, startup repair - no results, same issue in login.

Can I get some ideas where to search the reason and eliminate the
cause?

I'm trying to avoid 'new clean install'.

Best regards,
Cristi

For moderator - if this message is in wrong discussion panel. please
put
it
in the right one, thank you.
Click to expand...
Click to expand...
Click to expand...
 
C

Cristi

Windows Error Reporting Archive Files
Folder = %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportArchive

Windows Error Reporting Queue Files
Folder = %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportQueue

Windows Error Reporting System Archive Files
Folder = %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportArchive

Windows Error Reporting System Queue Files
Folder = %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportQueue

These are the registry values.
Cristi

Ramesh said:
Yep. Good point!

Can you check the registry (under VolumeCaches) folder to see if the
"Folder" value is present for each WER handler in Disk Cleanup? Perhaps you
can export the whole key and post here. May be that'll tell if this problem
was caused by Disk Cleanup or not.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com


Cristi said:
Thank you for your reply.
Interesting information.
I believe that it is not my case, I think I would not be able to login
with
safe mode in such a case.
Your opinion?
Anyway in this case I understand that the only solution is the one I'm
trying to avoid - new installation.

Cristi



Ramesh said:
Serious Disk Cleanup problem caused by broken registration:
http://www.winhelponline.com/blog/serious-disk-cleanup-problem-caused-by-broken-registration/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com


Hi,

I'm looking for help.
It's about a HP Compaq 6710b laptop, with Vista pre-installed.

After doing a disk cleanup, I cannot login.
The system boots up, I get the users icons window, but after select and
input the password, I'm stuck in 'Welcome' window for ever.

I can login in safe mode, I activate the built-in administrator
account, I
create a new account (administrator) but no use, trying to login with
these
new accounts, get same results.

I made the ntbtlog file - last line is about loading the cdfs.sys file.

Tried system restore, startup repair - no results, same issue in login.

Can I get some ideas where to search the reason and eliminate the
cause?

I'm trying to avoid 'new clean install'.

Best regards,
Cristi

For moderator - if this message is in wrong discussion panel. please
put
it
in the right one, thank you.
Click to expand...
Click to expand...
Click to expand...
 
R

Ramesh, MS-MVP

Appears fine. Can you upload the whole "VolumeCaches" key somewhere on the
web? I'll do a comparison with the settings in my system.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com


Cristi said:
Windows Error Reporting Archive Files
Folder = %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportArchive

Windows Error Reporting Queue Files
Folder = %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportQueue

Windows Error Reporting System Archive Files
Folder = %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportArchive

Windows Error Reporting System Queue Files
Folder = %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportQueue

These are the registry values.
Cristi

Ramesh said:
I believe that it is not my case, I think I would not be able to login
with safe mode in such a case.
Click to expand...

Yep. Good point!
Your opinion?
Click to expand...

Can you check the registry (under VolumeCaches) folder to see if the
"Folder" value is present for each WER handler in Disk Cleanup? Perhaps
you
can export the whole key and post here. May be that'll tell if this
problem
was caused by Disk Cleanup or not.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com


Cristi said:
Thank you for your reply.
Interesting information.
I believe that it is not my case, I think I would not be able to login
with
safe mode in such a case.
Your opinion?
Anyway in this case I understand that the only solution is the one I'm
trying to avoid - new installation.

Cristi



:

Serious Disk Cleanup problem caused by broken registration:
http://www.winhelponline.com/blog/serious-disk-cleanup-problem-caused-by-broken-registration/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
The Winhelponline Blog: http://www.winhelponline.com/blog
Windows® Troubleshooting: http://www.winhelponline.com


Hi,

I'm looking for help.
It's about a HP Compaq 6710b laptop, with Vista pre-installed.

After doing a disk cleanup, I cannot login.
The system boots up, I get the users icons window, but after select
and
input the password, I'm stuck in 'Welcome' window for ever.

I can login in safe mode, I activate the built-in administrator
account, I
create a new account (administrator) but no use, trying to login
with
these
new accounts, get same results.

I made the ntbtlog file - last line is about loading the cdfs.sys
file.

Tried system restore, startup repair - no results, same issue in
login.

Can I get some ideas where to search the reason and eliminate the
cause?

I'm trying to avoid 'new clean install'.

Best regards,
Cristi

For moderator - if this message is in wrong discussion panel. please
put
it
in the right one, thank you.
Click to expand...
Click to expand...
Click to expand...
 
C

Cristi

Hi all,
I solved it by installing Vista SP1 from safe mode.
Thank you all that have tried to help me.
Best regards,
Cristi
 

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