Can only log into Vista in Safe Mode...

C

CGDS

Can anyone help me? I can only log into Vista through Safe Mode just now.
Normally once my laptop boots up I click on the username (admin account) and
type my password. but on that screen there is no user/display pic. It's just
the blue/green background with the ease of access button at the bottom left
and the shutdown options on the bottom right. I can't get System Restore to
work in Safe Mode so I'm really out of answers here, anybody got any clue?

As I said, can't get the System Restore to work -

"The disk (C: ) has errors.

Windows has detected file system corruption on (C: ). You must check the
disk for errors before it can be restored."

Although when I click the 'check the disk for errors' it comes back with the
message

"Windows cannot check the disk while it is in use. Do you want to check for
hard disk for errors the next time you start your computer?"

Which would be pointless because I can't actually log in to Windows normally
- correct?
 
M

Mark L. Ferguson

You have a corrupt Profile. I would put the default "Administrator" account
on the welcome screen, and use it to create a new user account.

Show default Administrator on Welcome screen

Go to Start/all programs/accessories/run, and type:

control userpasswords2

Advanced tab, Advanced button, Users folder, rightclick Administrator,
Properties, uncheck checkbox for "Account is disabled"
Restart Windows.

--
Was this helpful? Then click the "Yes" Ratings button. Voting helps the web
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Mark L. Ferguson

..
 
A

AlexB

You don't have to log into Windows to do the chkdsk command. it is a DOS
command and it will run after the next CMOS screen but before the Windows
boot.

these are two links for CHKDSK:

http://technet2.microsoft.com/windo...d2cc-4ef6-9679-43709a2860351033.mspx?mfr=true

http://www.computerhope.com/chkdskh.htm

they say pretty much the same thing.

Another option you should consider is to go to your manufacturer's website
and downloading a hardware diagnostics tool. You may actually have it in the
package that came with the computer. Use it in safe mode.
 
R

Rick Rogers

Hi,
"Windows cannot check the disk while it is in use. Do you want to check
for
hard disk for errors the next time you start your computer?"

Which would be pointless because I can't actually log in to Windows
normally
- correct?

Not quite. When you say "yes" to that prompt, it sets a dirty bit that, on
boot, causes the system to stop loading normally. Instead it loads
diagnostic tools to memory, then releases the drive, aka dismount, and runs
the full error scan and fixes them (known from a command line as chkdsk c:
/f). Once complete, if the drive is ok, it will reload it and finish booting
normally.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
C

CGDS

Mark L. Ferguson said:
You have a corrupt Profile. I would put the default "Administrator" account
on the welcome screen, and use it to create a new user account.

Show default Administrator on Welcome screen

Go to Start/all programs/accessories/run, and type:

control userpasswords2

Advanced tab, Advanced button, Users folder, rightclick Administrator,
Properties, uncheck checkbox for "Account is disabled"
Restart Windows.
Mark L. Ferguson



I'm running Vista Home basic, therefore after the 'advanced button' step
there is no users folder. nothing for me to right click end get into the
properties.

"This computer is running Windows Vista Home Basic. This snapin may not be
used with this version of windows. To manage user accounts for this computer,
use the User Accounts tool in the Control Panel"

As far as I'm aware the user accounts tool will not let me get to Enable the
Windows Administrative account, correct?


--- And as a sidenote, when I run chkdsk in safe mode with command prompt i
get a message like

"Chkdsk cannot continue to read-only on the drive because there is a corrupt
file"

Thank you all for your feedback :)
 
G

Gene E. Bloch

I know this is an old thread, but I'm hoping that someone could explain
how this problem was resolved...in detail that a techno-idiot could
understand...I'm having this exact problem with Vista...same messages
and all as the poster...

In my case, all of the old thread is gone, termed out. Expect criticism.

If you want help you'll need to provide a copy of the original post,
unless some other people here have hosts with longer retention than my
host has.
 

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