Can I restore files I put in vault in AVG

S

Spudboy2

About 2 years or so ago I used AVG to get rid of a virus, not reading the
instuctions first I put alot of family photos in the vault and thought I could
clean them or something like laundry then take them out. Well anyway that
didn't work.
I want to say the virus was the vbs love something or another virus, (I haven't
looked at this computer in over a year) I think I remember the files having
dollar ($$) signs in the names now. I did copy these files to a cd afterward
incase I could get them back somehow. Is there a way? Maybe like those recovery
people use to find deleted items?

Thanks
 
M

MJD

You don't say which version of AVG but I assume 6
Open the program
open the vault
click files
click restore files
then direct the files to a new directory you've created for them. Clean them
with the latest version of AV you can get.
EXCET if it was "vbs. loveletter"
FORGET IT. The files have already been replaced by the virus and no longer
contain your pictures.
 
K

kurt wismer

Spudboy2 said:
About 2 years or so ago I used AVG to get rid of a virus, not reading the
instuctions first I put alot of family photos in the vault and thought I could
clean them or something like laundry then take them out. Well anyway that
didn't work.
I want to say the virus was the vbs love something or another virus, (I haven't
looked at this computer in over a year) I think I remember the files having
dollar ($$) signs in the names now. I did copy these files to a cd afterward
incase I could get them back somehow. Is there a way? Maybe like those recovery
people use to find deleted items?

your pictures are almost certainly gone... the virus in question did
not 'infect' your pictures, it replaced them with copies of itself...
if you had attempted the recovery when the infection incident happened
you probably would have been able to recover most of the images from
the deallocated areas of the file system, but after a year of using the
computer those areas have almost certainly been overwritten several
times and so the data will be lost...
 

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