Camcorder Device Not Detected

[Guest]

I have a Cannon DV ZR 100 camcorder. I recently purchased a DYNEX 3 port PCI
Firewire IEEE 1394 Card and DV cable. The card model # is DX-FC-103. This
card is labled as a Plug & Play device which I'm assuming is why it didn't
come with software to load. I have tried using three different video capture
programs and come up with the same basic error message: With ROXIO 6 DVD
Builder I get "The Cannon DV Camcorder Device was not Detected." With
ArcSoft Showbiz I get "Cannot connect DV Camcorder device or power is not
on". With Ulead Video Studio 7 I get "Unable to switch to Capture Mode. Check
if your video capture driver is working properly." I've updated up to
Service Pack 2 and Movie Maker as desperate attempts to get these two items
to connect. Device Manager shows the OHCI Compliant IEEE1394 Host controller
working properly and it shows 1394 Net Adapter #2 working properly. . Am I
supposed to alter some settings in my windows program to get them to work?
Please help. Thanks.

 

[Cari \(MS-MVP\)]

Is the camcorder turned on, in VCR mode and connected to an external power
source?

 

[Guest]

Is the camcorder turned on, in VCR mode and connected to an external power
source?

 

[Guest]

Yes it is. I just found out that I needed to download some software from the
Cannon website for my camcorder. It seems that Cannon didn't bother to
inform customers of this extra step.