CALLING ALL MVPs - HELP on USB problem!!!!

[Guest]

I am running Windows XP Pro with SP1 and have what I think are the latest USB2.0 drivers installed (Enhanced Controller (B1)). I am running a PCI USB controller card with 5 ports. I have a VIA chipset on the motherboard. When I connect my Kingston DataTraveler 1GB removable pen drive, the "Remove Safely" icon appears in the system tray, but Windows Explorer does not see the new drive. However, Device Manager shows all devices working properly and shows a USB mass storage device (working properly), a second drive appears under "Disk Drives", and a "Generic Volume" mass storage device becomes present. Windows applications like Excel and Word recognize the drive (it even has a letter designation) and can access its contents. Again the problems are: 1) Windows Explorer and My Computer do not see the drive and 2) the drive cannot be removed safely from the system tray (if this is attempted, nothing happens, but after trying Windows Explorer hangs like it is trying to find the "lost drive"). I NEED A MVP TO HELP ME!!!

 

[Guest]

MVP.......lol All they have is the plagiarized canned
answers they give. Maybe you would have better luck with
the maker of your card.

-----Original Message-----
I am running Windows XP Pro with SP1 and have what I

think are the latest USB2.0 drivers installed (Enhanced
Controller (B1)). I am running a PCI USB controller card
with 5 ports. I have a VIA chipset on the motherboard.
When I connect my Kingston DataTraveler 1GB removable pen
drive, the "Remove Safely" icon appears in the system
tray, but Windows Explorer does not see the new drive.
However, Device Manager shows all devices working
properly and shows a USB mass storage device (working
properly), a second drive appears under "Disk Drives",
and a "Generic Volume" mass storage device becomes
present. Windows applications like Excel and Word
recognize the drive (it even has a letter designation)
and can access its contents. Again the problems are: 1)
Windows Explorer and My Computer do not see the drive and
2) the drive cannot be removed safely from the system
tray (if this is attempted, nothing happens, but after
trying Windows Explorer hangs like it is trying to find
the "lost drive"). I NEED A MVP TO HELP ME!!!

 

[Guest]

MVP's now? 2 hours earlier you were hoping for a genius...
Since i'm neither one of those I can't give you the answer.

-----Original Message-----
I am running Windows XP Pro with SP1 and have what I

think are the latest USB2.0 drivers installed (Enhanced
Controller (B1)). I am running a PCI USB controller card
with 5 ports. I have a VIA chipset on the motherboard.
When I connect my Kingston DataTraveler 1GB removable pen
drive, the "Remove Safely" icon appears in the system
tray, but Windows Explorer does not see the new drive.
However, Device Manager shows all devices working properly
and shows a USB mass storage device (working properly), a
second drive appears under "Disk Drives", and a "Generic
Volume" mass storage device becomes present. Windows
applications like Excel and Word recognize the drive (it
even has a letter designation) and can access its
contents. Again the problems are: 1) Windows Explorer
and My Computer do not see the drive and 2) the drive
cannot be removed safely from the system tray (if this is
attempted, nothing happens, but after trying Windows
Explorer hangs like it is trying to find the "lost
drive"). I NEED A MVP TO HELP ME!!!

 

[Guest]

Tht'a probably because you don't know.

 

[CS]

I am running Windows XP Pro with SP1 and have what I think are the latest USB2.0 drivers installed (Enhanced Controller (B1)). I am running a PCI USB controller card with 5 ports. I have a VIA chipset on the motherboard. When I connect my Kingston DataTraveler 1GB removable pen drive, the "Remove Safely" icon appears in the system tray, but Windows Explorer does not see the new drive. However, Device Manager shows all devices working properly and shows a USB mass storage device (working properly), a second drive appears under "Disk Drives", and a "Generic Volume" mass storage device becomes present. Windows applications like Excel and Word recognize the drive (it even has a letter designation) and can access its contents. Again the problems are: 1) Windows Explorer and My Computer do not see the drive and 2) the drive cannot be removed safely from the system tray (if this is attempted, nothing happens, but after trying Windows Explorer hangs like it is trying to find the "lost
drive"). I NEED A MVP TO HELP ME!!!

Are you by chance using TweakUi XP from the MS Powertoys?

If you are, open TweakUi and click on the "My Computer" option. Click
"Drives" and check to see if your USB Pen Drive is assigned a drive
letter and that there is a checkmark placed next to it. Without the
checkmark, the drive will be made invisible to "My Computer" and
therefore Explorer.