You need to have a TAPI compliant driver installed on your PC and then use
the call function in BCM. It's the link to that phone driver that makes it
work.
HTH,
Lon
___________________________________________________________
Lon Orenstein
pinpointtools, llc
(e-mail address removed)
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager
800.238.0560 x6104 Toll Free (U.S. only) +1 214.905.0401 x6104 www.pinpointtools.com
What brand and model of phone system (PBX or KSU -- Key System Unit) are you
using, Cathy? I would start with that vendor and see if they have drivers
for their system.
If it's just you and your PC, then plug a regular phone into your modem,
pick up the handset like you're going to dial a call, and then tell BCM to
dial the number for you.
HTH,
Lon
___________________________________________________________
Lon Orenstein
pinpointtools, llc
(e-mail address removed)
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager
800.238.0560 x6104 Toll Free (U.S. only) +1 214.905.0401 x6104 www.pinpointtools.com
You might have to if your modem only has one phone jack on it. The one I
have in my desktop has a plug for the line from the wall, and another for
the phone. Otherwise, a splitter should work.
HTH,
Lon
___________________________________________________________
Lon Orenstein
pinpointtools, llc
(e-mail address removed)
Author of Outlook 2007 Business Contact Manager For Dummies
Author of the eBook: Moving from ACT! to Business Contact Manager www.pinpointtools.com
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