calendar "not responding"

C

cmiller

everytime (for the last 3 days) that i go from email to calendar and try to
pull up an appt. or enter a new one, outlook locks up with "not responding".
i can then either wait it out and have limited success before it locks up
again, or shut it down, re-open and then have the problem again.
 
N

Nikki Peterson

This usually screams "Corrupted Recurring Meeting".

Here's what I used to do, there is probably something easier
out there but I haven't needed it for a while.

To detect the offending item:

1) Open the mailbox in Outlook
2) Create a New folder (Calendar Test)
3) Do an advanced find on the old calendar and sort events by recurrence.

To use ADVANCED FIND it is version specific:

(Outlook 2003 and below) - Press F3 (Outlook 2003 and below)

Outlook 2007) - Select the TOOLS menu
- Select INSTANT SEARCH
- Select ADVANCED FIND

- Change the Look For: text box to Appointments and Meetings
- Click on the Advanced tab
- Click Field
- Select All Appointment fields
- Select Recurring
- Condition: equals
- Value: Yes
- Click the Add to List button
- Click Find Now

Drop and drag from advanced find listed events one at a time to the new
calendar, when you get to the corrupt item it will give you an error
message. (delete this item)

Move all your calendar items from Calendar Test folder back to original
calendar (these are previously dragged over items).

If this does not fix the Calendar Freeze:

Try starting Outlook with the /safe command line switch. Go to the calendar
folder to see if Outlook freezes.

If there is a freeze I would guess one of the following.

1) A reminder or free/busy information couldn't be cleared. Try starting
Outlook with the /cleanfreebusy and /cleanreminders command line switch
while no items are stored in the calendar folder

2) A corrupted view. Try starting Outlook 1 time with the /cleanviews
command line switch

If there is no freeze when starting with the /safe switch -- visit the
folder you moved the items to and see if Outlook freezes. If it does, there
is still a corrupt item that Outlook can't deal with. If there is no
freeze, then I would guess that file outcmd.dat is corrupt. Rename this file
and restart Outlook. Outlook will recreate a new outcmd.dat file on open.

Outside of that --- beware of Offline Storage (*.OST) files. You might have
to create a new profile and temporarily disable Offline Storage while you
troubleshoot this issue.

Nikki

everytime (for the last 3 days) that i go from email to calendar and try to
pull up an appt. or enter a new one, outlook locks up with "not responding".
i can then either wait it out and have limited success before it locks up
again, or shut it down, re-open and then have the problem again.
 
L

Luke

I am having the same problem.. Are you running outlook from an Exchange
server and do you have a PST file as well as the mailbox?

In my case, removing the PST allows the mailbox calendar to work, but put
them both together in the same profile again and it does what you are
describing.

Let me know how you go because I would be interested to hear your results.

Cheers,
Luke
 
C

cmiller

luke,
yes, i'm on an exchange server and utilize a pst file. fortunately for me,
my calendar began working normally again (unexplained). i'm hoping for the
best now.
thanks,
cmiller
 
L

Luke

This one just started working for me today.. if only I had known what the
call was about I would have taken credit for fixing it.. but I blindly
admitted that it was a miracle.

I will know for next time. :p
 

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