calendar item

[Guest]

I get some meeting invitations as plain text mail which can not be "accepted"
in the calendar. I do get other meeting requests (from other people) as
calendar items. meeting requests that I send out are accepted as calendar
items. I assume it is due to a definition on my side - i just can't find it...

 

[Sue Mosher [MVP-Outlook]]

It might be the senders' issue. It's hard to say without knowing your version of Outlook.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Thanks for your answer. The Outlook version is outlook 2002 SP3.
It is not a sender issue as I tried sending a meeting request from one mail
account to two people (on the same mail server) the meeting was accepted
perfectly fine on one and as a plain test mail in my mail box. Therefore I
assume the issue has to do with my definitions either on my machine or on the
server (my definitions on the server).
Any ideas?

Thanks

 

[Sue Mosher [MVP-Outlook]]

What kind of mail server? Exchange or Internet? Are the senders whose requests you're having problems with all using Outlook 2002?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Thanks again Sue

I'm using a company Exchange server. The users I'm getting these request
from are using a different company's Exchange server and using outlook 2002.

Here is some additional information that might help you help me

When I get meeting invitations from outside my organization mail server
they come as plain e-mail rather then a calendar item. Therefore I can not
accept or reject them. Meeting requests that are sent to me from inside the
organization mail server are received ok (as a calendar item).

When I send out requests, they are accepted as calander items both by inside
and outside users

This problem has only started a couple of weeks ago. I suspect it was right
after my PC was re-imaged with XP. The PC was running XP even before and
everything was ok (getting and sending meeting requests both inside and
outside my company mail server).

I have requested a friend (from outside the company) to send an invitation
to me and to another employee (that uses the same mail server as I do). The
invitation was received ok (as calendar item) by the other employee - but I
got it as plain text. The invitation was sent from the same person to both of
us (same format same server same outlook version etc) and yet there was a
difference. Therfore I assume it has to be in my specific definitions


Thanks again

Tal.

 

[Sue Mosher [MVP-Outlook]]

If the senders are on another server, then you a bunch of other factors involved, such as whether that other server is allowing rich-text content to pass. Bottom line is that there aren't any local settings that control how your get meeting requests. The control is in the hands of the sender. There are two ways for you to get valid meeting requests from external correspondents:

1) The sender makes the request in iCalendar format. This is generally not available to users in an Exchange environment.

2) The sender sends you a normal Outlook meeting request AND the sender has your address marked for rich-text format AND the outgoing server doesn't do anything to suppress the RTF content.

A good diagnostic test would be see whether the sender can send you a normal maiil message in rich-text format.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

Does Outlook 2001 for Macintosh handle invites differently (perhaps it
assumes invites will be in iCal and translates them to a Entourage calendar
item)? When I've tried sending invites from Outlook 2003 SP2 (through a
corporate Exchange server) to my home email account and read it in Entourage
2001, Entourage realizes the email is really an invite and treats it like
such (can accept/decline, appears in my Entourage calendar).

Yet when I send the same invite to the same email address and access it on
Outlook 2003 SP2 on a new Dell running XP Home (with all the latest updates
available through Microsoft), Outlook treats the invite as a plain email.

My corporate Exchange server apparently does prevent sending RTF emails (I
tried that based on suggestions in this thread).

Doesn't make sense that a 5 year old Mac program can handle meeting invites
better than the current Windows version...

James