Cached mode in wan environment

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Pros/con for running cached mode outlook 2003 in large wan mpls network.What
is microsoft best practice and what can be done to optimize end user
experience.
thnx
 
Cached mode always enhances the end user experience because it isolates them
from the desktop locking up when the network connection disappears between
them and the Exchange server. Here are some of the things of note...

* Pro - When in cached mode and scrolling thru messages to display them,
there is no round tripping the server to display body/attachments

* Pro - When in cached mode, no round tripping the server to address an
e-mail (by this I mean they pull the data from the offline address book).
Only time outlook round trips the server is when you need to see the
secondary tabs when you display the properties of a global address recipient

* Pro - Based on speed of connection, Outlook may adjust to pulling just
headers, headers follows by full item download, or remain in full item
download. (User may select how to pull items as well.)

* Con - Users with large mailboxes may notice that setting up their outlook
profile the first time will see sync delays or network guys will cringe
because of the bandwidth zapped to get the customer up and running with a
fully sync'd mailbox.

* Con - Outlook 2003 actually transmits sent items twice

* Con - When you add a new mailbox, users will complain that it can take up
to 24 hours to see the new entry in the global address list.


Just so you know, Microsoft does encourage the use of cached mode because it
is how you achieve higher user to server figures.

/neo

ps - didn't cover optimization or tricks to get around some things
mentioned. however a lot of the tricks/optimizations may depend on how your
site operates or what extra steps IT is willing to give in order to support
the customer.
 
Great thanks. I need some clarifcation on how an attachment is handled in
cached mode vs non-cached mode.
1) If a message with an attachment is selected are files download when opened
or do they stay on the server.
2) If user deletes the message without opening it what is the difference in
both modes?
 
1)
Cached Mode -
Assumption #1 - Full Item Sync - Message and attachment downloaded to OST.
(exist on client workstation + server)

Assumption #2 - Header Only Sync - Just enough to fill in display info
(think IMAP showing headers only and a couple of lines of message body).
Must select download in order to see full item + attachment. So depending
on state of message, could be both or server only.

Traditional (Online) Mode - Display the message is a round trip to server to
display body in reading pane. Open the attachment, round trip the server.
Items on server, nothing on desktop.



2) Keep in mind you said "attachment handled"

Cached mode - Attachment was downloaded to client (see above). If user just
removes the attachment from a message, then the item would be rsync'd. If
user deleted entire item, then it is a move operation within Exchange.


Traditional - Attachment removed from item, then a pointer is removed from
message. If user deleted entire item, it is a move operation within
Exchange.


/neo
 

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