Burner not working

B

BoboTWG

Howdy, got a problem that is confusing me. My wifes system is running Xp Pro
SP2. It was running great and had an older (3-4 year old) HP burner that
worked great. This was until her stupid brother fell asleep listening to
some music on it with headphones, got startled and yanked the whole thing
off of the desk. Well the computer still works but the burner died (could
hear stuff rattling around inside it when I removed it).

I replaced it with a cheap Optorite burner that I got from a local shop.
They said that they have had no complaints with them working on XP. I
installed it, XP found it and automatically installed drivers for it. The
only disk that came with it was Nero (no drivers). It plays CDs great. It
sees blank CDs when inserted and asks what you want to do with it. Always
errors out when you try to burn to it though. If you are burning a song it
converts all the files but errors out at the actual writing of the files.

I took it back figuring I got a bad one. New one acts exactly the same. No
drivers on the company web site. The only thing that I see that is wierd is
that XP see both the burner and a regular CD reader as SCSI devices. I have
nothing SCSI on the system. Any ideas? Or should I just go out and spend
money on a brand name burner? Thank in advance.

Aaron
 
Y

Yves Leclerc

SCSI is normal for this! The Windows XP is treating the connection as SCSI
(ask MS for the reason since I do not know. As for the software, which are
us using, Nero or XP?
 
B

BoboTWG

Thanks Yves, I thought that I remembered seeing that before. I normally use
XPs native burner but I also tried the Nero that came with the burner just
in case. Same thing happening with both utlilties.

I normally don't load another burning software utility since the first time
I had XP (corporate trial version) and loading one (I think Nero) caused
huge amounts of headaches. I did try it this time though after everything
else I tried failed.

I have one other thing that I am going to try. My parents were having alot
of trouble with their computer. Loading software would crap out
intermitently and then after finally getting something loaded it would cause
problems. I moved their CDRW over to IDE 0 as a slave and the problems
cleared up. Don't know if the MB was having problems moving stuff from the
higher speed IDE to the lower speed IDE or what.

Aaron
 
H

Harry Ohrn

Right click the CD Writer icon and select Properties->Recording Tab. Ensure
the box is un-checked that enables recording on the drive. Also right click
My Computer icon and select Properties->Hardware Tab->click Device Manager
button. Expand the IDE ATA/ATAPI Controller section. Double click the
controller your drive is connected to (if uncertain do this for both) select
Advanced Tab. Ensure the Transfer Mode is set to DMA. Reboot if you had to
change it.

Check to ensure you have the latest version of the Nero software you can d/l
from www.nero.com .From Nero go to File->Preferences->Ultra Buffer Tab and
set the buffer from Automatic to approx 30% of your Physical Ram. Also make
certain that, if the CD Writer uses something like Smart-burn, it is enabled
in Nero. It should be by default. And you have to have a bare minimum of
700- 800MB of cache available at all times in order to write.
 
B

BoboTWG

Thank you very much Harry. I will try this out in approx. 2 hours when I get
back to the house. I appreciate the help very much.

Aaron

Harry Ohrn said:
Right click the CD Writer icon and select Properties->Recording Tab. Ensure
the box is un-checked that enables recording on the drive. Also right click
My Computer icon and select Properties->Hardware Tab->click Device Manager
button. Expand the IDE ATA/ATAPI Controller section. Double click the
controller your drive is connected to (if uncertain do this for both) select
Advanced Tab. Ensure the Transfer Mode is set to DMA. Reboot if you had to
change it.

Check to ensure you have the latest version of the Nero software you can d/l
from www.nero.com .From Nero go to File->Preferences->Ultra Buffer Tab and
set the buffer from Automatic to approx 30% of your Physical Ram. Also make
certain that, if the CD Writer uses something like Smart-burn, it is enabled
in Nero. It should be by default. And you have to have a bare minimum of
700- 800MB of cache available at all times in order to write.


--

Harry Ohrn MS-MVP [Shell/User]
www.webtree.ca/windowsxp


BoboTWG said:
Howdy, got a problem that is confusing me. My wifes system is running Xp Pro
SP2. It was running great and had an older (3-4 year old) HP burner that
worked great. This was until her stupid brother fell asleep listening to
some music on it with headphones, got startled and yanked the whole thing
off of the desk. Well the computer still works but the burner died (could
hear stuff rattling around inside it when I removed it).

I replaced it with a cheap Optorite burner that I got from a local shop.
They said that they have had no complaints with them working on XP. I
installed it, XP found it and automatically installed drivers for it. The
only disk that came with it was Nero (no drivers). It plays CDs great. It
sees blank CDs when inserted and asks what you want to do with it. Always
errors out when you try to burn to it though. If you are burning a song it
converts all the files but errors out at the actual writing of the files.

I took it back figuring I got a bad one. New one acts exactly the same. No
drivers on the company web site. The only thing that I see that is wierd is
that XP see both the burner and a regular CD reader as SCSI devices. I have
nothing SCSI on the system. Any ideas? Or should I just go out and spend
money on a brand name burner? Thank in advance.

Aaron
 
B

BoboTWG

I tried what you said except that in the Device Manager\IDE ATA/ATAPI
Controller, What I have is NVIDIA nForce IDE Controller. Go into the
properties and I have General, Driver, Details, and Resources tabs.I see no
Advanced button or options under any of these (I poked around trying to find
it).

I did everything else and rebooted but still no progress. Going to Google
some more tonight. Thank you very much for your help.

Aaron


BoboTWG said:
Thank you very much Harry. I will try this out in approx. 2 hours when I
get
back to the house. I appreciate the help very much.

Aaron

Harry Ohrn said:
Right click the CD Writer icon and select Properties->Recording Tab. Ensure
the box is un-checked that enables recording on the drive. Also right click
My Computer icon and select Properties->Hardware Tab->click Device
Manager
button. Expand the IDE ATA/ATAPI Controller section. Double click the
controller your drive is connected to (if uncertain do this for both) select
Advanced Tab. Ensure the Transfer Mode is set to DMA. Reboot if you had
to
change it.

Check to ensure you have the latest version of the Nero software you can d/l
from www.nero.com .From Nero go to File->Preferences->Ultra Buffer Tab
and
set the buffer from Automatic to approx 30% of your Physical Ram. Also make
certain that, if the CD Writer uses something like Smart-burn, it is enabled
in Nero. It should be by default. And you have to have a bare minimum of
700- 800MB of cache available at all times in order to write.


--

Harry Ohrn MS-MVP [Shell/User]
www.webtree.ca/windowsxp


BoboTWG said:
Howdy, got a problem that is confusing me. My wifes system is running
Xp Pro
SP2. It was running great and had an older (3-4 year old) HP burner
that
worked great. This was until her stupid brother fell asleep listening
to
some music on it with headphones, got startled and yanked the whole thing
off of the desk. Well the computer still works but the burner died (could
hear stuff rattling around inside it when I removed it).

I replaced it with a cheap Optorite burner that I got from a local
shop.
They said that they have had no complaints with them working on XP. I
installed it, XP found it and automatically installed drivers for it. The
only disk that came with it was Nero (no drivers). It plays CDs great. It
sees blank CDs when inserted and asks what you want to do with it. Always
errors out when you try to burn to it though. If you are burning a song it
converts all the files but errors out at the actual writing of the files.

I took it back figuring I got a bad one. New one acts exactly the same. No
drivers on the company web site. The only thing that I see that is
wierd is
that XP see both the burner and a regular CD reader as SCSI devices. I have
nothing SCSI on the system. Any ideas? Or should I just go out and
spend
money on a brand name burner? Thank in advance.

Aaron
 
B

BoboTWG

Hello everyone. Just letting you know what happened with this problem. I
tried everything that was suggested in these posts and had no luck. I was in
town Saturday and picked up a Lite On burner to see if my wife's computer
just did not like the brand of the other one. Installed it and had the same
problems. I found out that the system has been locking up since the last big
ice storm (had some serious electrical problems). I checked out the hardware
with a magnifier but could not see any burns. Decided to back up her data
and do a clean install. I like to do this about once a year anyway.
Installed good without problems and can burn CDs now but was informed by my
wife that the system was locked up when she came in this morning. Going to
replace the motherbaord this weekend. Thanks again for all of your help.
Talk to you later.

Aaron

BoboTWG said:
Thank you very much Harry. I will try this out in approx. 2 hours when I get
back to the house. I appreciate the help very much.

Aaron

Harry Ohrn said:
Right click the CD Writer icon and select Properties->Recording Tab. Ensure
the box is un-checked that enables recording on the drive. Also right click
My Computer icon and select Properties->Hardware Tab->click Device Manager
button. Expand the IDE ATA/ATAPI Controller section. Double click the
controller your drive is connected to (if uncertain do this for both) select
Advanced Tab. Ensure the Transfer Mode is set to DMA. Reboot if you had to
change it.

Check to ensure you have the latest version of the Nero software you can d/l
from www.nero.com .From Nero go to File->Preferences->Ultra Buffer Tab and
set the buffer from Automatic to approx 30% of your Physical Ram. Also make
certain that, if the CD Writer uses something like Smart-burn, it is enabled
in Nero. It should be by default. And you have to have a bare minimum of
700- 800MB of cache available at all times in order to write.


--

Harry Ohrn MS-MVP [Shell/User]
www.webtree.ca/windowsxp


BoboTWG said:
Howdy, got a problem that is confusing me. My wifes system is running
Xp
Pro
SP2. It was running great and had an older (3-4 year old) HP burner that
worked great. This was until her stupid brother fell asleep listening to
some music on it with headphones, got startled and yanked the whole thing
off of the desk. Well the computer still works but the burner died (could
hear stuff rattling around inside it when I removed it).

I replaced it with a cheap Optorite burner that I got from a local shop.
They said that they have had no complaints with them working on XP. I
installed it, XP found it and automatically installed drivers for it. The
only disk that came with it was Nero (no drivers). It plays CDs great. It
sees blank CDs when inserted and asks what you want to do with it. Always
errors out when you try to burn to it though. If you are burning a
song
same.
No wierd
is
 

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