Bugcheck was: 0x00000044 (help!)

[Mr. Bill]

Today, when I turned on my Win2k machine (SP4), it went to
the desktop, then rebooted. Event log shows this:

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 1/21/2004
Time: 1:20:06 PM
User: N/A
Computer: TSUNAMI
Description:
The computer has rebooted from a bugcheck. The bugcheck
was: 0x00000044 (0x81979ba8, 0x00000cca, 0x00000000,
0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was
saved in: C:\WINNT\Minidump\Mini012104-01.dmp.

I can send the dump file to anyone if it would help. Any
ideas? This is a relatively new install of Win2k

 

[Leonard Severt [MSFT]]

Today, when I turned on my Win2k machine (SP4), it went to
the desktop, then rebooted. Event log shows this:

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 1/21/2004
Time: 1:20:06 PM
User: N/A
Computer: TSUNAMI
Description:
The computer has rebooted from a bugcheck. The bugcheck
was: 0x00000044 (0x81979ba8, 0x00000cca, 0x00000000,
0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was
saved in: C:\WINNT\Minidump\Mini012104-01.dmp.

I can send the dump file to anyone if it would help. Any
ideas? This is a relatively new install of Win2k

Can't tell much from the parameters. However if this a Compaq they have
an SSD update that will resolve this.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?
objectID=PSD_EM030509_CW01

Leonard Severt

Windows 2000 Server Setup Team

 

[Bill Yazji]

This isn't a Compaq PC. It's a Dell PowerEdge 400sc.

Is there anything else I can supply to help in the resolution of this?

~Bill

Today, when I turned on my Win2k machine (SP4), it went to
the desktop, then rebooted. Event log shows this:

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 1/21/2004
Time: 1:20:06 PM
User: N/A
Computer: TSUNAMI
Description:
The computer has rebooted from a bugcheck. The bugcheck
was: 0x00000044 (0x81979ba8, 0x00000cca, 0x00000000,
0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was
saved in: C:\WINNT\Minidump\Mini012104-01.dmp.

I can send the dump file to anyone if it would help. Any
ideas? This is a relatively new install of Win2k

Can't tell much from the parameters. However if this a Compaq they have
an SSD update that will resolve this.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?
objectID=PSD_EM030509_CW01

Leonard Severt

Windows 2000 Server Setup Team

 

[Leonard Severt [MSFT]]

This isn't a Compaq PC. It's a Dell PowerEdge 400sc.

Is there anything else I can supply to help in the resolution of this?

~Bill

[email protected]:

Today, when I turned on my Win2k machine (SP4), it went to
the desktop, then rebooted. Event log shows this:

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 1/21/2004
Time: 1:20:06 PM
User: N/A
Computer: TSUNAMI
Description:
The computer has rebooted from a bugcheck. The bugcheck
was: 0x00000044 (0x81979ba8, 0x00000cca, 0x00000000,
0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was
saved in: C:\WINNT\Minidump\Mini012104-01.dmp.

I can send the dump file to anyone if it would help. Any
ideas? This is a relatively new install of Win2k

Can't tell much from the parameters. However if this a Compaq they have
an SSD update that will resolve this.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?
objectID=PSD_EM030509_CW01

Leonard Severt

Windows 2000 Server Setup Team

Actually I just searched online and found a match. It could be the
system is trying to suspend when it bugchecked. Take a look at this and
see if you have this driver.

http://support.microsoft.com/default.aspx?scid=kb;en-us;294876

If not you may have to open a case with us so we can look at a dump to
determine what is causing the stop error.

Leonard Severt

Windows 2000 Server Setup Team

 

[Bill Yazji]

The error occurs on startup - not during shutdown or standby. And it is also
very random. It hasn't happened during the past few boot ups. I also
checked - and that .sys file is not even on my PC.

How do I open a ticket & do I have to pay for that service?

~Bill

This isn't a Compaq PC. It's a Dell PowerEdge 400sc.

Is there anything else I can supply to help in the resolution of this?

~Bill

[email protected]:

Today, when I turned on my Win2k machine (SP4), it went to
the desktop, then rebooted. Event log shows this:

Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1001
Date: 1/21/2004
Time: 1:20:06 PM
User: N/A
Computer: TSUNAMI
Description:
The computer has rebooted from a bugcheck. The bugcheck
was: 0x00000044 (0x81979ba8, 0x00000cca, 0x00000000,
0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was
saved in: C:\WINNT\Minidump\Mini012104-01.dmp.

I can send the dump file to anyone if it would help. Any
ideas? This is a relatively new install of Win2k



Can't tell much from the parameters. However if this a Compaq they have
an SSD update that will resolve this.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?
objectID=PSD_EM030509_CW01

Leonard Severt

Windows 2000 Server Setup Team

Actually I just searched online and found a match. It could be the
system is trying to suspend when it bugchecked. Take a look at this and
see if you have this driver.

http://support.microsoft.com/default.aspx?scid=kb;en-us;294876

If not you may have to open a case with us so we can look at a dump to
determine what is causing the stop error.

Leonard Severt

Windows 2000 Server Setup Team

 

[Leonard Severt [MSFT]]

The error occurs on startup - not during shutdown or standby. And it
is also very random. It hasn't happened during the past few boot ups.
I also checked - and that .sys file is not even on my PC.

How do I open a ticket & do I have to pay for that service?

~Bill

Go to this web page to read about support options.

http://support.microsoft.com/default.aspx?pr=cntactms&style=home

Yes there is a charge based on product and type of support.



Leonard Severt

Windows 2000 Server Setup Team