Bug: Word 2003 won't print unless AntiSpyware shut off

[Chris Templar]

Thought this was wierd, but I am running Windows 2000 pro
with Office 2003 and all the latest service packs for
both. Ran into a problem where Word refused to print.
Rebooted and un-installed printers and same thing
happened, could not print. Shutoff Anti Spyware and
immediately could print. I restarted Antispyware and Word
is still printing. However when the machine is re-booted
and allowed to have antispyware start during login the
problem comes back. Just wanted to let someone know.

Chris

 

[Andre Da Costa]

Its a beta, things happen. Thanks for submitting this.

Andre

 

[Dick Cardy]

Thought this was wierd, but I am running Windows 2000 pro
with Office 2003 and all the latest service packs for
both. Ran into a problem where Word refused to print.

Chris

Is the printer connected locally? USB or parallel? What printer?
The reason I ask is that I have a similar setup to you, except I am printing
to a network printer, and I do not get this problem

Dick

 

[Andre Da Costa]

Check if its application agent (component) that has been blocked relating to
Office 2003 applications. Real time Protection > Application Events > View
All Application events.

Andre

 

[Andre Da Costa]

Also, try installing MSAS First then the printer driver.

Andre

 

[Bill Sanderson]

Chris - what printer is involved, and how is it connected? (i.e. is it
local to your machine, if so what kind of port, or, if not local, is it
directly network-connected, connected to a server, etc..?)