BSOD on installing certain driver

O

Orlicr

I just got a pair of USB surround sound headphones Using the C-Media
106-L chip. On the device manager it comes up as a usb audio device
with no drivers installed. when i try to install the drivers it bsod
every time with a system service exception. I've tried installing it
through the actual installer and through the update driver software in
device manager but its the same thing no matter what. The driver it is
trying to install is USB Multi channel audio. Any help would be greatly
appreciated.
 
K

Kerry Brown

Have you contacted the tech support for the speaker manufacturer to see if
the speakers are compatible with Vista?
 
O

Orlicr

They defienently are, it says so on the box and they have different
drivers for xp and vista.
 
T

Timothy Davis [MSFT]

Hi Orlicr,

Could you please provide the hardwareIDs of the device? (devmgmt.msc -->
device properties --> details tab, all values under "hardwareIDs" and
"compatibleIDs").
 

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