BSOD on cold boots only

[deadpongpunk]

I am very much a novice with respect to debugging computers, but hopefully
someone can help me anyway. Here's my problem.

I have a custom built computer that is running Windows XP, SP3. However, it
is worth noting that this problem began when I was running SP2. Here are some
details about my computer:

Windows XP, SP3
AMD Athlon(tm) K7 chipset
Motherboard: Epox EP-8K7A
BIOS Name: Award Modular BIOS v6.00PG
BIOS Vendor: Award Software International, Inc.
SMBIOS Version 6.00 PG date 3/4/2002
Additional BIOS info: 4.34.20.69.00
Graphics card: NVIDIA GeForce FX 5500
Graphics card Driver version: 6.14.11.7519

Now here is my problem. Nearly a year ago, my computer started crashing
during a cold boot (I'd get a BSOD error). Then I would try to boot the
computer up again, and it would boot into Windows, without a problem. Then if
I rebooted my computer from Windows, it would reboot without a problem. In
other words, I only experience this problem when I boot up the computer after
it had been sitting for a while shut off (a cold boot).

Initially, the computer would only give me a BSOD once during a cold boot
and on the second boot attempt, go right into Windows without a problem. Over
time, it has increased to 6 or 7 boot attempts before it goes into Windows.

The BSOD has given me various error messages. Some of them are below:

1). PAGE_FAULT_IN_NONPAGED_AREA (the most common error message)
2). STOP: c000021a
3). STOP: 0x0000007E (0xC0000005, 0xF86BBDCE, 0xF8B6DAC8, 0xF8B6D7C4)
ACPI.SYS - Address F86BBDCE base at F86A7000, date stamp 480252b1
4). STOP: 0x0000008E (0xc0000005, 0x8056243B, 0xF5CBDBB8, 0x00000000)
5). MULTIPLE_IRP_COMPLETE_REQUESTS

Also, many times the BSOD error message mentioned one of my NVIDIA graphics
drivers as the problem. Other times it implicated the ACPI.SYS driver as the
cause of the problem.

Regardless though, once it gets into Windows and I logon, I have no problems
and my computer runs very well for hours at a time, until I shut it down at
night.

I have downloaded and run as many diagnostic tools as I could find on the
Internet (registry cleaners, old driver removers, temporary file removers,
spyware/malware removers, etc.) and nothing has helped. I used Driver Sweeper
to remove all the old NVIDIA graphics drivers and then updated to the most up
to date driver using Safe Mode with Networking. I had seen that in a post
mentioned to someone else as a problem. It did not resolve the problem. I
also replaced the ACPI.sys driver using my XP CD in recovery mode. That did
not resolve the problem either.

I am at my wits end here. I really want to fix this computer, but I've tried
everthing I can think of and nothing has worked.

I am looking for as much input as I can get, and I am open to the
possibility that I either have to reformat the entire hard drive, or buy a
new computer. It would just really be a great ego booster if I could find out
what is wrong and fix it.

Thanks!

 

[Rich Barry]

Have you tried removing the Graphic Card and Ram physically and reseat.
Disconnect the PSU Connector from the Motherboard. The 8K7A is 2001-2
Vintage. I am sure it's a
hardware problem. My 8K3A finally died on me last week.

 

[Ken Blake]

Almost certainly what you have is a hardware problem, not a Windows one.

 

[HeyBub]

I am very much a novice with respect to debugging computers, but
hopefully someone can help me anyway. Here's my problem.

I have a custom built computer that is running Windows XP, SP3.
However, it is worth noting that this problem began when I was
running SP2. Here are some details about my computer:

Windows XP, SP3
AMD Athlon(tm) K7 chipset
Motherboard: Epox EP-8K7A
BIOS Name: Award Modular BIOS v6.00PG
BIOS Vendor: Award Software International, Inc.
SMBIOS Version 6.00 PG date 3/4/2002
Additional BIOS info: 4.34.20.69.00
Graphics card: NVIDIA GeForce FX 5500
Graphics card Driver version: 6.14.11.7519

Now here is my problem. Nearly a year ago, my computer started
crashing during a cold boot (I'd get a BSOD error). Then I would try
to boot the computer up again, and it would boot into Windows,
without a problem. Then if I rebooted my computer from Windows, it
would reboot without a problem. In other words, I only experience
this problem when I boot up the computer after it had been sitting
for a while shut off (a cold boot).

Initially, the computer would only give me a BSOD once during a cold
boot and on the second boot attempt, go right into Windows without a
problem. Over time, it has increased to 6 or 7 boot attempts before
it goes into Windows.

The BSOD has given me various error messages. Some of them are below:

1). PAGE_FAULT_IN_NONPAGED_AREA (the most common error message)
2). STOP: c000021a
3). STOP: 0x0000007E (0xC0000005, 0xF86BBDCE, 0xF8B6DAC8, 0xF8B6D7C4)
ACPI.SYS - Address F86BBDCE base at F86A7000, date stamp 480252b1
4). STOP: 0x0000008E (0xc0000005, 0x8056243B, 0xF5CBDBB8, 0x00000000)
5). MULTIPLE_IRP_COMPLETE_REQUESTS

Also, many times the BSOD error message mentioned one of my NVIDIA
graphics drivers as the problem. Other times it implicated the
ACPI.SYS driver as the cause of the problem.

It's the second message (0x0000007E) that's the clue.

http://support.microsoft.com/kb/330182

 

[Gerry]

ACPI
http://www.websters-dictionary-online.net/tr/AC/ACPI.html

Might it be a failing power supply unit. Difficult one for a home user
to check.
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Terry R.]

The date and time was 11/5/2008 11:04 AM, and on a whim, deadpongpunk
pounded out on the keyboard:

I am very much a novice with respect to debugging computers, but hopefully
someone can help me anyway. Here's my problem.

I have a custom built computer that is running Windows XP, SP3. However, it
is worth noting that this problem began when I was running SP2. Here are some
details about my computer:

Windows XP, SP3
AMD Athlon(tm) K7 chipset
Motherboard: Epox EP-8K7A
BIOS Name: Award Modular BIOS v6.00PG
BIOS Vendor: Award Software International, Inc.
SMBIOS Version 6.00 PG date 3/4/2002
Additional BIOS info: 4.34.20.69.00
Graphics card: NVIDIA GeForce FX 5500
Graphics card Driver version: 6.14.11.7519

Now here is my problem. Nearly a year ago, my computer started crashing
during a cold boot (I'd get a BSOD error). Then I would try to boot the
computer up again, and it would boot into Windows, without a problem. Then if
I rebooted my computer from Windows, it would reboot without a problem. In
other words, I only experience this problem when I boot up the computer after
it had been sitting for a while shut off (a cold boot).

Initially, the computer would only give me a BSOD once during a cold boot
and on the second boot attempt, go right into Windows without a problem. Over
time, it has increased to 6 or 7 boot attempts before it goes into Windows.

The BSOD has given me various error messages. Some of them are below:

1). PAGE_FAULT_IN_NONPAGED_AREA (the most common error message)
2). STOP: c000021a
3). STOP: 0x0000007E (0xC0000005, 0xF86BBDCE, 0xF8B6DAC8, 0xF8B6D7C4)
ACPI.SYS - Address F86BBDCE base at F86A7000, date stamp 480252b1
4). STOP: 0x0000008E (0xc0000005, 0x8056243B, 0xF5CBDBB8, 0x00000000)
5). MULTIPLE_IRP_COMPLETE_REQUESTS

Also, many times the BSOD error message mentioned one of my NVIDIA graphics
drivers as the problem. Other times it implicated the ACPI.SYS driver as the
cause of the problem.

Regardless though, once it gets into Windows and I logon, I have no problems
and my computer runs very well for hours at a time, until I shut it down at
night.

I have downloaded and run as many diagnostic tools as I could find on the
Internet (registry cleaners, old driver removers, temporary file removers,
spyware/malware removers, etc.) and nothing has helped. I used Driver Sweeper
to remove all the old NVIDIA graphics drivers and then updated to the most up
to date driver using Safe Mode with Networking. I had seen that in a post
mentioned to someone else as a problem. It did not resolve the problem. I
also replaced the ACPI.sys driver using my XP CD in recovery mode. That did
not resolve the problem either.

I am at my wits end here. I really want to fix this computer, but I've tried
everthing I can think of and nothing has worked.

I am looking for as much input as I can get, and I am open to the
possibility that I either have to reformat the entire hard drive, or buy a
new computer. It would just really be a great ego booster if I could find out
what is wrong and fix it.

Thanks!

In addition to the other suggestions, I had one workstation that started
with random blue screens with references to the nvidia driver. Since I
had the latest possible drivers installed, I went back to one of the
early drivers (it was an older card like you have) and haven't had any
problems since.

Another thing I recently found on my personal workstation. If you have
a USB keyboard that is using the PS2 adapter, try removing it and
plugging it into a USB port. I had random lock ups within 30 minutes of
booting 3 or 4 days a week, and when I removed the PS2 adapter, it's
been running perfectly for over two weeks.

--
Terry R.

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