Hi, Debbie.
Step 1: Stop the Automatic Reboots! Then you can actually read the BSOD.
You may or may not understand what it says or means. But if you post the
codes here - verbatim - then some guru (not me!) can probably give you some
good advice.
So, go to Control Panel | System and click Advanced system settings. You'll
need the Administrator credentials to get to the next screen. On the
Advanced tab, click Settings under Startup and Recovery. Remove the check
from Automatically restart, under System failure.
Next time, instead of rebooting, the system will halt with the BSOD onscreen
and will wait for you to manually Reset, so you will have all the time you
need to study that screen. We need especially the Stop Code, both
hexadecimal digits and the alpha characters, something like:
0x0000007B: INACCESSIBLE_BOOT_DEVICE
plus usually 4 strings of hex digits that mean a lot to those who
understand such things. (There usually is also a page of "boilerplate"
language that doesn't really mean anything; we don't need that.)
RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
(Running Windows Live Mail beta 2 in Vista Ultimate x64)