Browser won't access network

[Bill]

Hello!

This is just a shot in the dark. My wife was upgrading her virus scanning
(McAfee 7 to 10) on her Win98SE machine. Now, even after uninstalling and
removing EVERYTHING related to McAfee, her machine will no longer access the
access the network *with the browser*. (Ethernet, Linksys router, DSL
Internet)

I can ping the router and other stations; other stations can ping her
machine; I can even ping web sites with their IP!! All Internet Options are
at the defaults, and all the network properties (TCP/IP, etc) are as they
have been for the several years this machine has been working fine. The
only possibility is that one of the changes McAfee required to Internet
Options -- or the crashing of the McAfee installation -- disabled browser
access to the network.

I'm at the end of the line with this. I can't think of anything other than
*reformatting the drive and reinstalling Windows*! Is there anyone who can
help!!

--Bill

 

[Bill]

(Sorry. Don't do this much.)

By "no longer access the network", I mean neither IE6 nor Firefox will find
the router IP or an Internet IP or domain name. Though, as I said, you can
ping all of these and other network stations by IP. The network must be
working; the gateway as well (since I can ping web sites), right?

The Internet Options are as they have always been. What else can disable
browser access in Win98SE?

--B

 

[Guest]

Check your Proxy settings : Tools, Options, Connection, LAN Settings, Use Proxy
I THINK that some AV programs change this to 10.0.0.1 or similar to
intercept traffic

 

[Bill]

Thanks SO much for the suggestion. Unfortunately, none of the checkboxes in
the "Proxy Server" box, including "Use a proxy server for your LAN" are
checked. So, I don't think a proxy server is active or the issue. We'd
sure appreciate any other ideas.

--Bill

 

[Frank Saunders, MS-MVP OE]

Hello!

This is just a shot in the dark. My wife was upgrading her virus
scanning (McAfee 7 to 10) on her Win98SE machine. Now, even after
uninstalling and removing EVERYTHING related to McAfee, her machine
will no longer access the access the network *with the browser*.
(Ethernet, Linksys router, DSL Internet)

I can ping the router and other stations; other stations can ping her
machine; I can even ping web sites with their IP!! All Internet
Options are at the defaults, and all the network properties (TCP/IP,
etc) are as they have been for the several years this machine has
been working fine. The only possibility is that one of the changes
McAfee required to Internet Options -- or the crashing of the McAfee
installation -- disabled browser access to the network.

I'm at the end of the line with this. I can't think of anything
other than *reformatting the drive and reinstalling Windows*! Is
there anyone who can help!!

--Bill

download a copy of LSP-Fix - a free program to repair damaged Winsock 2
stacks (all Windows versions) so that the program will be available after
removing the spyware.
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[Bill]

Be it known on this group that Frank Saunders is a god! I simply ran
LSP-Fix once, clicked Finish, and everything is now working. Frank, we had
backups of all data, but you probably saved us a day of work reformatting
and reinstalling Windows and all my wife's applications and settings. (And,
at that, there's probably a lot that might have taken much longer to
straighten out.) FYI and FWIW, it was McAfee's removal routine, perhaps in
conjunction with the previous VirusScan version, that caused this last
Sunday. Thank you, thank you.

--Bill & Linda

"Frank Saunders, MS-MVP OE" wrote ...

 

[Kim Marquardt]

Be it known on this group that Frank Saunders is a god! I simply ran
LSP-Fix once, clicked Finish, and everything is now working. Frank, we had
backups of all data, but you probably saved us a day of work reformatting
and reinstalling Windows and all my wife's applications and settings. (And,
at that, there's probably a lot that might have taken much longer to
straighten out.) FYI and FWIW, it was McAfee's removal routine, perhaps in
conjunction with the previous VirusScan version, that caused this last
Sunday. Thank you, thank you.

--Bill & Linda

"Frank Saunders, MS-MVP OE" wrote ...

 

[Kim Marquardt]

I was having the exact same problem after removing McAfee. I spent
several hours trouble shooting the problem and this newsgroup thread
provided the solution. I'm indebted...thank you very much Frank
Saunders! Henceforth no McAfee will be getting with 100 yards of my
PC's!! I am still removing McAfee related errors but one step at a
time.

-- Kim --

 

[Frank Saunders, MS-MVP OE]

I was having the exact same problem after removing McAfee. I spent
several hours trouble shooting the problem and this newsgroup thread
provided the solution. I'm indebted...thank you very much Frank
Saunders! Henceforth no McAfee will be getting with 100 yards of my
PC's!! I am still removing McAfee related errors but one step at a
time.

-- Kim --

Add Symantec (Norton) to your list of items not allowed within the building.
(Thanks for the feedback.)

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/