Browser Redirect on Search Engines


N

NC Beach Bum

I have a system in the office where both Firefox and IE8 are forced to a
"http:\\\" url (not a valid webpage) when the user tries to go to any search
engine website (Google, Bing, etc.) I ran Malbytes and found 4 Trojans that
were isloated and deleted.

Rebooted the machine and have the same results in trying to reach a search
engine website. I then ran a complete scan in McAfee and Malbytes and both
came up clean.

Suggestions on what to do next?
 
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M

Malke

NC said:
I have a system in the office where both Firefox and IE8 are forced to a
"http:\\\" url (not a valid webpage) when the user tries to go to any
search
engine website (Google, Bing, etc.) I ran Malbytes and found 4 Trojans
that were isloated and deleted.

Rebooted the machine and have the same results in trying to reach a search
engine website. I then ran a complete scan in McAfee and Malbytes and
both came up clean.

Suggestions on what to do next?

Since this is an office computer, restore the computer to a clean state by
using your backup image. Don't image your workstations? Then do a clean
install of Windows. I assume you don't keep data on the workstation, but if
you do (!), back it up first.

http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To
http://www.elephantboycomputers.com/page2.html#Reinstalling_Windows - What
you will need on-hand

If you aren't already doing these things, create and implement a backup
strategy that includes imaging (I like Acronis products) and keeping data off
individual workstations.

Malke
 
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D

db

it may simply be that the browser
has been hijacked.

what you can try out is running
"hijackthis" to find that bug and
remove.


--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
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~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~
 

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