broken mouse

[Jon]

I have an optical track ball that is recognized by XP on
my computer, but does not function. It is getting power,
any suggestions?

 

[dev]

/Jon/ said:

I have an optical track ball that is recognized by XP on
my computer, but does not function. It is getting power.

You reinstalled the mouse drivers?

 

[jon]

no, are you referring to the original drivers for the
laptop, or new ones from somewhere?

 

[Bob Qin [MSFT]]

Hi Jon,

Thanks for your posting here.

Did you try this Optical Track ball on other computer? Does it work
properly?

Did you try the latest IntelliPoint software? Please download and install
it from the following web site.

http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx

What is the result?

Regards,
Bob Qin
Product Support Services
Microsoft Corporation

Get Secure! - www.microsoft.com/security

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[Yves Leclerc]

Either drivers should work.

no, are you referring to the original drivers for the
laptop, or new ones from somewhere?