Bosses Laptop cannot connect to domain

[Express]

Hi all

I have winser2003 and xp pro on my network. My bosses laptop gave a PROBLEM
THIS MORNING. When she plug her laptop into the network and logg on it says
: Windows cannot connect to the domain, either because the domain controller
is down or otherwise unavailable, or because your computer account was not
found. Please try again later. If this message continues to appear, contact
your system administrator for assistance"

All the pc's on the rest of the network is fine. She do take her laptop home
to work offline. Why is this happening and is there a fix for this. If i
take her pc and plug it into a different port on the network it does the
same. Please help me guys

 

[Mike C.]

I would try and disable whatever internet security she may have. Otherwise,
you may want to reimage the machine.

 

[Express]

Thanks Mike but what do i do to reimage a machine. Format?????

 

[paulmd]

Thanks Mike but what do i do to reimage a machine. Format?????

Well, most largish companies, and many small ones set up a standard
"images" created with ghost or a similar program, to return a machine
to it's preconfigured, default state.

If your company is not among them, then yes, reformat and set up the
machine properly.

Before you do, do what the message says. CHECK that the boss does have
an account and it's not expired. Make sure username and password, and
domain are typed, and capitalized correctly. Reset the password if you
need to.

Then find a new administrator who knows what the hell they're doing.