Booting

[Guest]

I'm hoping someone can help. I'm having booting issues where it just gets
stuck on the black screen. I have to hold down the power button to shut down
then restore to previous date. Just rescently it appears that not even
restoring helps. I was told someone at best buy that its a software issue and
when you update windows. Is this true or can it be something else on the
computer thats causing the issue?

 

[Robert Firth]

Sounds like a software issue, and I'm willing to bet it is a driver issue. A
system restore might roll back the driver to the old version, then you might
run Windows Update and have it update the driver to the bad version again,
causing you to run system restore to the old version again and a new round
of Windows Updates. And repeat. I'm not sure if that is what is going on,
but it sounds plausible.

Robert Firth
http://www.winvistainfo.org

 

[Ian Betts]

I would just re-install if you have the full Vista CD.

 

[John Barnes]

When you restart have you tried 'last know good configuration'? I have a
similar problem about 1 in 100 starts and have never had a problem using
it.

 

[Guest]

This sounds like what its doing. I took it to Best Buy where I purchased it
and they re installed windows. But it didnt help. It seems like now one at
Best Buy can help

 

[Guest]

Yes I have tried that already. I looked at a previous comment about a lexmar
printer so I even un installed the printer but it still does it

 

[Lang Murphy]

I'm hoping someone can help. I'm having booting issues where it just gets
stuck on the black screen. I have to hold down the power button to shut
down
then restore to previous date. Just rescently it appears that not even
restoring helps. I was told someone at best buy that its a software issue
and
when you update windows. Is this true or can it be something else on the
computer thats causing the issue?

What is the mfg (OEM - original equipment manufacturer) of the PC? If there
are issues with the OEM install of Vista, i.e., incompatible crapware or
lousy hw drivers, reinstalling the OS via the OEM "restore" CD will not fix
your problem. (If you're seeing the same problem directly after
"re-installing" Vista, then it's not a Vista Upgrade problem. If the problem
rears its ugly head only after a Vista upgrade session, well, then, yeah, it
could be a Vista upgrade that's hosing your system...) Narrowing down the
root cause of the problem takes time and effort. Good luck!

Lang