Booting error

[Craig]

My computer is run on WinXP Pro SP2 and it has two separate C- and
D-harddrive.
I am getting booting error soon after replacing the old DVD burner with a
new Pioneer DVD burner,
The error occur ONLY when I restart my computer under Start

Shutdown>Restart.

The error message is:

Secondary hard disk drive ) not found
Strike the F1 key to continue, F2 to run
the set up utility.

On the other hand, when I start computer from power button on tower, no
error was shown.
I am wondering how to fix his inconvenient problem. TIA.

Craig

 

[lvee]

Check your system BIOS to see what the setting is for the drive in question.

 

[lvee]

Also, sorry forgot to include this with my last post, check your boot path
in msconfig BOOT.INI tab.

 

[Thota Umesh]

this might be a jumper releated issue! if u are connecting 2 devices on a
single ide make sure one has a jumper else they wont work!

Hope this helps...,
Umesh Thota
www.windowsworkshop.com

 

[Craig]

I opened up my Dell tower.
Tested and confirmed that jumper sets for C and D driver were correct.
There was only one IDE cable which DVD driver was the master.

Again, when I start the computer by hitting power button, WinXP screen opens
up smoothly.
As described before, the problem starts when "re-booting" or new software
was installed (and rebooted).
But if I hit F1, it opens up windows XP screen. The question is what
causes the booting error which requires hitting F1.
Thanks again. Craig.

 

[David Candy]

It normally tells you on the line above saying press F1. And f1 shouldn't be having anything to do with windows. That should be your BIOS.

 

[Craig]

I forgot to mention about boot.ini.
Here you go:

[Boot loader]
default=multi(0)disk(0)rdisk(0)partition(1)WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)WINDOWS='Microsoft Windows XP
Professional" /fastdetect /Noexecute=OptIn

Check All Boot Parts::
It appears that all BOOT.INI lines for Microsoft operating systems are OK.

Any suggestion? TIA. Craig






"David Candy" <.> wrote in message
It normally tells you on the line above saying press F1. And f1 shouldn't be
having anything to do with windows. That should be your BIOS.

 

[David Candy]

It will have nothing to do with boot.ini. Probably nothing to do with windows.What does the line above f1 say.

--
--------------------------------------------------------------------------------------------------
How to lose a war in Iraq
http://webdiary.com.au/cms/?q=node/1335#comment-48641
=================================================

I forgot to mention about boot.ini.
Here you go:

[Boot loader]
default=multi(0)disk(0)rdisk(0)partition(1)WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)WINDOWS='Microsoft Windows XP
Professional" /fastdetect /Noexecute=OptIn

Check All Boot Parts::
It appears that all BOOT.INI lines for Microsoft operating systems are OK.

Any suggestion? TIA. Craig






"David Candy" <.> wrote in message
It normally tells you on the line above saying press F1. And f1 shouldn't be
having anything to do with windows. That should be your BIOS.

--
--------------------------------------------------------------------------------------------------
How to lose a war in Iraq
http://webdiary.com.au/cms/?q=node/1335#comment-48641
=================================================

I opened up my Dell tower.
Tested and confirmed that jumper sets for C and D driver were correct.
There was only one IDE cable which DVD driver was the master.

Again, when I start the computer by hitting power button, WinXP screen
opens
up smoothly.
As described before, the problem starts when "re-booting" or new software
was installed (and rebooted).
But if I hit F1, it opens up windows XP screen. The question is what
causes the booting error which requires hitting F1.
Thanks again. Craig.

 

[Craig]

David,

It seems that I am talking to the right person:

What does the line above f1 say

Here you go.

Secondary hard disk drive 0 not found
Strike the F1 key to continue, F2 to run the set up utility.

Your help would be appreciated. Thanks.

Cragi

 

[David Candy]

You have a hardware failure. Either the motherboard or hard disk (or cable). Does it happen when warm and not when cold rather than when restarting? Does it happen on first boot if it warms up first? Do you have two hard disks? Backup all your data anyway.

 

[Craig]

Thanks David,

Here again. I have two harddrives (master and slave). Whether my
computer is hot or cold, when I start computer by hitting power button on
tower, no problem with starting. The problem occurs ONLY when I reboot
:Click Start> Turn Off computer> Reboot.
I think my hard drive is working just fine. I have a backup. I am asking
this question to this NG before bringing my computer to shop. TIA. Craig




"David Candy" <.> wrote in message
You have a hardware failure. Either the motherboard or hard disk (or cable).
Does it happen when warm and not when cold rather than when restarting? Does
it happen on first boot if it warms up first? Do you have two hard disks?
Backup all your data anyway.

 

[David Candy]

Reboot code used to be different to Start code as the BIOS skipped things it had done (as the power hadn't been turned off so no extra hardware could have been attached). That may still be true. Although some BIOSs just did the same thing. Technology has moved on and general programmers no longer work with such concepts (Windows stops you).

Backup the secondary hard drive before doing this.

Type the following in Help

Event Log

Go read it and look for Errors (99% of the logs are warnings or status messages).

Then if your data is backed up run

chkdsk d: /r
(I assume your second drive is D)
Follow the prompts.

Is your second drive there after rebooting in Windows?

 

[Craig]

David,

I am reading your post in my office. The booting problem has to do with my
home Dell computer.
I will follow your instruction when I get home this evening. Then I will
post what I am getting.
My D-drive is fine. It shows up when booted.

Type the following in Help
Event Log

Could you please elaborate a little more on this? Which Help file are you
referring to?
I usually read event log under System Tools>Event Viewer.
I would like to learn your way of viewing Even log.

BTW, when I looked at Event Viewer, there was no error except for ie6 (for
problem with Canon Easy Webprint).

Regards,

Craig






"David Candy" <.> wrote in message
Reboot code used to be different to Start code as the BIOS skipped things it
had done (as the power hadn't been turned off so no extra hardware could
have been attached). That may still be true. Although some BIOSs just did
the same thing. Technology has moved on and general programmers no longer
work with such concepts (Windows stops you).

Backup the secondary hard drive before doing this.

Type the following in Help

Event Log

Go read it and look for Errors (99% of the logs are warnings or status
messages).

Then if your data is backed up run

chkdsk d: /r
(I assume your second drive is D)
Follow the prompts.

Is your second drive there after rebooting in Windows?

 

[Craig]

David,

I just finished running chkdsk d: /r
No error.
So far, I did not see any error.

Any suggestion?

Craig





"David Candy" <.> wrote in message
Reboot code used to be different to Start code as the BIOS skipped things it
had done (as the power hadn't been turned off so no extra hardware could
have been attached). That may still be true. Although some BIOSs just did
the same thing. Technology has moved on and general programmers no longer
work with such concepts (Windows stops you).

Backup the secondary hard drive before doing this.

Type the following in Help

Event Log

Go read it and look for Errors (99% of the logs are warnings or status
messages).

Then if your data is backed up run

chkdsk d: /r
(I assume your second drive is D)
Follow the prompts.

Is your second drive there after rebooting in Windows?

 

[David Candy]

I don't know if you know how to find the event logs or not so I tell you to use help to find out how in case you don't know.

 

[Craig]

As posted yesterday, I don't see any listing of booting problem in the
event viewer.

Craig.



"David Candy" <.> wrote in message
I don't know if you know how to find the event logs or not so I tell you to
use help to find out how in case you don't know.

 

[David Candy]

Well you won't will you as booting has nothing to do with Windows. You are looking for indications of problems with the disk or other hardware such as the BIOS..