Ray said:
My Win.XP Pro loads fine up to the Welcome window. Then,
it freezes. I have to re boot, sometimes more than once,
to finish the bootup. Computer doesnt do this every time.
Sometimes it can go 2 or 3 days without doing it. Any
help appricated.
Random failures are usually caused by bad hardware. Here are generic
hardware troubleshooting steps:
1) open the computer and run it open, cleaning out all dust bunnies and
observing all fans (overheating will cause system freezing); 2) test
the RAM - I like Memtest86 from
www.memtest86.com - let the test run
for an extended (like overnight) period of time - unless errors are
seen immediately; 3) test the hard drive with a diagnostic utility from
the mftr.; 4) the power supply may be going bad or be inadequate for
the devices you have in the system; 5) test the motherboard with
something like TuffTest from
www.tufftest.com. Testing hardware
failures often involves swapping out suspected parts with known-good
parts. If you can't do the testing yourself and/or are uncomfortable
opening your computer, take the machine to a good local computer repair
shop (not a CompUSA or Best Buy type of store).
Good luck,
Malke
