Boot failure with 2nd hard drive connected


S

Sunny

Hi, I am seeking help, with trying to help a mate (by phone) with a PC
that failed to boot.
He has an Intel board based P4 running WinXP that has :
a. A SATA hard drive on its own cable,
b. An IDE 2nd hard drive with a DVD Burner on a shared cable.

The OS is on the SATA drive (C) and has failed to boot (after a normal
shut down).
So far the following has been tried :
1. Booting from the CD and attempts to use the repair console.
(Stuck in "examining C")
2. Installing a fresh WinXP on the 2nd hard drive with the SATA
disconnected.
(successful)
3. Boot with original SATA connected.
(Failed - PC just stops booting)
4. Boot with SATA not connected.
(successful)

BIOS shows both hard drives, and boot sequence has been altered, to ensure
that the IDE drive boots first.

SATA drive has been set to master and slave with no change

What would be the next step, to try and get WinXP to boot with the SATA
drive connected so that files can be recovered/transferred to the IDE
drive (now "C')

TIA for any help
 
Ad

Advertisements

G

GreenieLeBrun

Sunny said:
Hi, I am seeking help, with trying to help a mate (by phone) with a PC
that failed to boot.
He has an Intel board based P4 running WinXP that has :
a. A SATA hard drive on its own cable,
b. An IDE 2nd hard drive with a DVD Burner on a shared cable.

The OS is on the SATA drive (C) and has failed to boot (after a normal
shut down).
So far the following has been tried :
1. Booting from the CD and attempts to use the repair console.
(Stuck in "examining C")
2. Installing a fresh WinXP on the 2nd hard drive with the SATA
disconnected.
(successful)
3. Boot with original SATA connected.
(Failed - PC just stops booting)
4. Boot with SATA not connected.
(successful)

BIOS shows both hard drives, and boot sequence has been altered, to
ensure that the IDE drive boots first.

SATA drive has been set to master and slave with no change

What would be the next step, to try and get WinXP to boot with the
SATA drive connected so that files can be recovered/transferred to
the IDE drive (now "C')

TIA for any help


Sounds like the SATA drive has failed. Go to the drive manufacturer's site
and download their diagnostic software (e.g. Seatools if Seagate or Data
Lifeguard if Western Digital) create the selfbooting floppy or CD , boot
from that and run the diagnostics on the SATA HDD that should tell you if
the drive has died.
 
S

Sunny

|
| Sunny wrote:
| > Hi, I am seeking help, with trying to help a mate (by phone) with a PC
| > that failed to boot.
| > He has an Intel board based P4 running WinXP that has :
| > a. A SATA hard drive on its own cable,
| > b. An IDE 2nd hard drive with a DVD Burner on a shared cable.
| >
| > The OS is on the SATA drive (C) and has failed to boot (after a normal
| > shut down).
| > So far the following has been tried :
| > 1. Booting from the CD and attempts to use the repair console.
| > (Stuck in "examining C")
| > 2. Installing a fresh WinXP on the 2nd hard drive with the SATA
| > disconnected.
| > (successful)
| > 3. Boot with original SATA connected.
| > (Failed - PC just stops booting)
| > 4. Boot with SATA not connected.
| > (successful)
| >
| > BIOS shows both hard drives, and boot sequence has been altered, to
| > ensure that the IDE drive boots first.
| >
| > SATA drive has been set to master and slave with no change
| >
| > What would be the next step, to try and get WinXP to boot with the
| > SATA drive connected so that files can be recovered/transferred to
| > the IDE drive (now "C')
| >
| > TIA for any help
|
|
| Sounds like the SATA drive has failed. Go to the drive manufacturer's
site
| and download their diagnostic software (e.g. Seatools if Seagate or Data
| Lifeguard if Western Digital) create the selfbooting floppy or CD , boot
| from that and run the diagnostics on the SATA HDD that should tell you
if
| the drive has died.

Thank you, will do.
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top