Bluescreen...

[Mike]

I am trying to clean up one of the kid's computers & am encountering the
following.
Normal startup, I get a blue screen, saying windows has detected a problem &
has shut down to prevent damage to the computer.
I can boot into safe mode, though.
I tried a repair install & am back to getting the bluescreen.
At this point, should I just wipe out the HD & start from scratch?

 

[db.·.. >]

log back into safemode
click on start>run then
type/enter msconfig

go to the start tab
and jot down what
all is check because
you want to disable
all of them at this
time.

then go to the services
tab and enable/hide
microsoft services.

what will be left is
a listing of non microsoft
services so jot them
down and disable them
as well.

then reboot and see
if you can log into
normal mode windows.

 

[Terry R.]

The date and time was 5/29/2008 10:17 AM, and on a whim, Mike pounded
out on the keyboard:

I am trying to clean up one of the kid's computers & am encountering the
following.
Normal startup, I get a blue screen, saying windows has detected a problem &
has shut down to prevent damage to the computer.
I can boot into safe mode, though.
I tried a repair install & am back to getting the bluescreen.
At this point, should I just wipe out the HD & start from scratch?

Hi Mike,

Depending on what may be the problem, sometimes reinstalling clean can
be the fastest way. Especially with SP3 out now, you won't waste so
much time downloading all the updates if you have at least an SP1 CD.
Sometimes malware can be so pesky it's a waste of time trying to remove
all of it. If you can boot into Safe Mode and backup what you need,
that may be the simplest way. Of course if it's only a driver issue,
that could usually be resolved quickly.

Did you try a System Restore back to a time when it was working properly?

--
Terry R.

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