bluescreen/ stop error

Q

qi

hi! my laptop has been having this blue screen/ stop error problem for almost
3 weeks. it disconnects from the internet very easily and i can't reconnect
unless i restart the computer. whenever i try to skype or webcam, the whole
computer will lag and crash. please help!

the fault bucket is 0xD1_CODE_AV_BAD_IP_Rtlh86+9222, type 0

and the laptop says that there is some problem with the ethernet
networking?? or something like that.

hope this ethernet network hardware info helps

Name [00000004] Realtek RTL8101E Family PCI-E FE NIC
Adapter Type Ethernet 802.3
Product Type Realtek RTL8101E Family PCI-E FE NIC
Installed Yes
PNP Device ID PCI\VEN_10EC&DEV_8136&SUBSYS_12F61043&REV_01\4&37C6B1C&0&00E0
Last Reset 2/16/2009 3:39 PM
Index 4
Service Name RTL8169
IP Address 10.194.5.58
IP Subnet 255.255.248.0
Default IP Gateway 10.194.0.1
DHCP Enabled Yes
DHCP Server 10.194.0.1
DHCP Lease Expires 2/16/2009 3:56 PM
DHCP Lease Obtained 2/16/2009 3:46 PM
MAC Address 00:1B:FC:18:16:79
I/O Port 0x0000B800-0x0000B8FF
Memory Address 0xFA9FF000-0xFA9FFFFF
Driver c:\windows\system32\drivers\rtlh86.sys (6.216.120.2009, 139.50 KB
(142,848 bytes), 1/20/2009 6:49 AM)



any help will be greatly appreciated!
 
C

Clark

qi said:
hi! my laptop has been having this blue screen/ stop error problem for almost
3 weeks. it disconnects from the internet very easily and i can't reconnect
unless i restart the computer. whenever i try to skype or webcam, the whole
computer will lag and crash. please help!

the fault bucket is 0xD1_CODE_AV_BAD_IP_Rtlh86+9222, type 0

and the laptop says that there is some problem with the ethernet
networking?? or something like that.

hope this ethernet network hardware info helps

Name [00000004] Realtek RTL8101E Family PCI-E FE NIC
Adapter Type Ethernet 802.3
Product Type Realtek RTL8101E Family PCI-E FE NIC
Installed Yes
PNP Device ID PCI\VEN_10EC&DEV_8136&SUBSYS_12F61043&REV_01\4&37C6B1C&0&00E0
Last Reset 2/16/2009 3:39 PM
Index 4
Service Name RTL8169
IP Address 10.194.5.58
IP Subnet 255.255.248.0
Default IP Gateway 10.194.0.1
DHCP Enabled Yes
DHCP Server 10.194.0.1
DHCP Lease Expires 2/16/2009 3:56 PM
DHCP Lease Obtained 2/16/2009 3:46 PM
MAC Address 00:1B:FC:18:16:79
I/O Port 0x0000B800-0x0000B8FF
Memory Address 0xFA9FF000-0xFA9FFFFF
Driver c:\windows\system32\drivers\rtlh86.sys (6.216.120.2009, 139.50 KB
(142,848 bytes), 1/20/2009 6:49 AM)



any help will be greatly appreciated!
Click to expand...
Have you updated any drivers?

http://www.realtek.com.tw/downloads...d=7&Level=5&Conn=4&DownTypeID=3&GetDown=false

Clark
 
C

Clark

Clark said:
qi said:
hi! my laptop has been having this blue screen/ stop error problem for
almost 3 weeks. it disconnects from the internet very easily and i
can't reconnect unless i restart the computer. whenever i try to skype
or webcam, the whole computer will lag and crash. please help!
the fault bucket is 0xD1_CODE_AV_BAD_IP_Rtlh86+9222, type 0

and the laptop says that there is some problem with the ethernet
networking?? or something like that.
hope this ethernet network hardware info helps

Name [00000004] Realtek RTL8101E Family PCI-E FE NIC
Adapter Type Ethernet 802.3
Product Type Realtek RTL8101E Family PCI-E FE NIC
Installed Yes
PNP Device ID
PCI\VEN_10EC&DEV_8136&SUBSYS_12F61043&REV_01\4&37C6B1C&0&00E0
Last Reset 2/16/2009 3:39 PM
Index 4
Service Name RTL8169
IP Address 10.194.5.58
IP Subnet 255.255.248.0
Default IP Gateway 10.194.0.1
DHCP Enabled Yes
DHCP Server 10.194.0.1
DHCP Lease Expires 2/16/2009 3:56 PM
DHCP Lease Obtained 2/16/2009 3:46 PM
MAC Address 00:1B:FC:18:16:79
I/O Port 0x0000B800-0x0000B8FF
Memory Address 0xFA9FF000-0xFA9FFFFF
Driver c:\windows\system32\drivers\rtlh86.sys (6.216.120.2009,
139.50 KB (142,848 bytes), 1/20/2009 6:49 AM)



any help will be greatly appreciated!
Click to expand...
Have you updated any drivers?

http://www.realtek.com.tw/downloads...d=7&Level=5&Conn=4&DownTypeID=3&GetDown=false


Clark
Click to expand...
Sorry, it looks like you have the newest driver. When did you install it?

Clark
 
Q

qi

oh.. i'm not too sure actually! i think maybe last week??

is there anything else i can do? thanks!!


Clark said:
Clark said:
qi said:
hi! my laptop has been having this blue screen/ stop error problem for
almost 3 weeks. it disconnects from the internet very easily and i
can't reconnect unless i restart the computer. whenever i try to skype
or webcam, the whole computer will lag and crash. please help!
the fault bucket is 0xD1_CODE_AV_BAD_IP_Rtlh86+9222, type 0

and the laptop says that there is some problem with the ethernet
networking?? or something like that.
hope this ethernet network hardware info helps

Name [00000004] Realtek RTL8101E Family PCI-E FE NIC
Adapter Type Ethernet 802.3
Product Type Realtek RTL8101E Family PCI-E FE NIC
Installed Yes
PNP Device ID
PCI\VEN_10EC&DEV_8136&SUBSYS_12F61043&REV_01\4&37C6B1C&0&00E0
Last Reset 2/16/2009 3:39 PM
Index 4
Service Name RTL8169
IP Address 10.194.5.58
IP Subnet 255.255.248.0
Default IP Gateway 10.194.0.1
DHCP Enabled Yes
DHCP Server 10.194.0.1
DHCP Lease Expires 2/16/2009 3:56 PM
DHCP Lease Obtained 2/16/2009 3:46 PM
MAC Address 00:1B:FC:18:16:79
I/O Port 0x0000B800-0x0000B8FF
Memory Address 0xFA9FF000-0xFA9FFFFF
Driver c:\windows\system32\drivers\rtlh86.sys (6.216.120.2009,
139.50 KB (142,848 bytes), 1/20/2009 6:49 AM)



any help will be greatly appreciated!
Click to expand...
Have you updated any drivers?

http://www.realtek.com.tw/downloads...d=7&Level=5&Conn=4&DownTypeID=3&GetDown=false


Clark
Click to expand...
Sorry, it looks like you have the newest driver. When did you install it?

Clark
Click to expand...
 
C

Clark

qi said:
oh.. i'm not too sure actually! i think maybe last week??

is there anything else i can do? thanks!!


Clark said:
Clark said:
qi wrote:
hi! my laptop has been having this blue screen/ stop error problem for
almost 3 weeks. it disconnects from the internet very easily and i
can't reconnect unless i restart the computer. whenever i try to skype
or webcam, the whole computer will lag and crash. please help!
the fault bucket is 0xD1_CODE_AV_BAD_IP_Rtlh86+9222, type 0

and the laptop says that there is some problem with the ethernet
networking?? or something like that.
hope this ethernet network hardware info helps

Name [00000004] Realtek RTL8101E Family PCI-E FE NIC
Adapter Type Ethernet 802.3
Product Type Realtek RTL8101E Family PCI-E FE NIC
Installed Yes
PNP Device ID
PCI\VEN_10EC&DEV_8136&SUBSYS_12F61043&REV_01\4&37C6B1C&0&00E0
Last Reset 2/16/2009 3:39 PM
Index 4
Service Name RTL8169
IP Address 10.194.5.58
IP Subnet 255.255.248.0
Default IP Gateway 10.194.0.1
DHCP Enabled Yes
DHCP Server 10.194.0.1
DHCP Lease Expires 2/16/2009 3:56 PM
DHCP Lease Obtained 2/16/2009 3:46 PM
MAC Address 00:1B:FC:18:16:79
I/O Port 0x0000B800-0x0000B8FF
Memory Address 0xFA9FF000-0xFA9FFFFF
Driver c:\windows\system32\drivers\rtlh86.sys (6.216.120.2009,
139.50 KB (142,848 bytes), 1/20/2009 6:49 AM)



any help will be greatly appreciated!

Have you updated any drivers?

http://www.realtek.com.tw/downloads...d=7&Level=5&Conn=4&DownTypeID=3&GetDown=false


Clark
Click to expand...
Sorry, it looks like you have the newest driver. When did you install it?

Clark
Click to expand...
Click to expand...
You have the driver dated in January. There is one out for Feb. Maybe
they found a bug and rewrote it.

Are all the IP addresses you see in the error message correct?

Clark
 

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